Changing Nature of Healthcare
The healthcare industry is one of the sectors which have undergone immense changes ranging from the delivery of care to payment methods and the legislation. The healthcare provider which aims at providing quality services to the clients must thus embrace these changes to attain the desired levels of customer satisfaction (Flynn et al, 2015). The value-based shift regarding the cost of healthcare is yet another question which the care providers ask as to whether it will better the healthcare services or not. As cost shifting impacts on the affordability of the healthcare, more people will be able to seek medical treatments and consequently, the high number of the caregivers required. The value-based shift to lower the cost of medical treatment has thus enabled the expansion of the pharmaceutical sector. The human resource professionals will, therefore, be on high demands in all the care departments to facilitate the efficiency of service deliveries.
The healthcare systems have also changed regarding the communication and information technology. Today there is the integrated use of health information technology where the patient’s biodata are saved in the IT system of the care provider. This system allows the sharing of the patient information only among the caregivers while upholding the underlying ethics. The sharing of the patient information among the caregivers eradicates the possible errors which may erupt due to poor communication of the status of the patient (Flynn et al, 2015). As a result, there are improved patient outcomes due to the integration of the modern technology into the healthcare system.
Today, the requirements for joining a particular healthcare firm as a nonclinical employee, a medical provider have been put a notch higher than the previous conditions. Healthcare industry is the fastest growing occupation (United States Department of Labor, 2013). The data obtained from the US Bureau of Labor Statistics indicates that the type of education needed for a nurse practitioner should be a master’s degree while that of the physical therapist is a doctoral or professional degree. This implies that there is the demand for improved care services which makes healthcare providers also to raise the bar for the qualifications. Qualified healthcare professionals lead to better healthcare services and consequently improved customer satisfaction and better living vamong the citizens.