employee miscommunication
The best ways of ensuring that employees are aware of what is required of them are through having efficient communication in the workplace. The element of efficient communication entails ensuring that the communication is clear and that the intendedmessage is easily portrayed. Also, it is essential to have direct communication to prevent the distortion of the information in the process of information transfer from one party to another.
An example of a case that entailed miscommunication in the workplace, leading to the employees being unaware of what was required of them was a case of a poorly written memo. The supervisor included slight spelling mistakes in the memo that resulted in the changing of the entire message that was to be communicated. While the warehouse workers had anticipated a communication from their supervisors, the memo that they received detailing what was to be done resulted in a misunderstanding as the spelling mistake made it unclear.. Don't use plagiarised sources.Get your custom essay just from $11/page
The reason for the occurrence of the miscommunication was carelessness and negligence of the supervisor. The result was that it resulted in a poorly written message that could have been interpreted in two different ways, bringing about totally different meanings. The employees of the warehouse were not sure of what they were expected to do. The seniority of the supervisor and the protocol at the workplace provided more complications as the employees were not comfortable to ask for clarifications. The prevention of the miscommunication problem resulting from the poorly written memo could have been prevented in the case that the supervisor expressed caution. Through proofreading the memo before its circulation, the supervisor could have realized the mistake and exercised the required amendments.
The reason for the occurrence of the miscommunication was carelessness and negligence of the supervisor. The result was that it resulted in a poorly written message that could have been interpreted in two different ways, bringing about totally different meanings. The employees of the warehouse were not sure of what they were expected to do. The seniority of the supervisor and the protocol at the workplace provided more complications as the employees were not comfortable to ask for clarifications. The prevention of the miscommunication problem resulting from the poorly written memo could have been prevented in the case that the supervisor expressed caution. Through proofreading the memo before its circulation, the supervisor could have realized the mistake and exercised the required amendments.