C-Suite Management

C-Suite Management

Introduction

C-suite can be a term that denotes a corporation and the senior leadership team or majorly called the executive committee. Several positions to report to the chief executive officer currently total to ten, which sounds a double number from the mid-1980s to 2000s. This is due to the function’s centralization (Guadalupe, Li, and Wulf, 2014).  The level ranges from different vocabulary and for the corporate titles. There is the assumption made for the correspondents in terms of marketing, strategy, and administration as a whole. It also involves universal ethics, knowledge, and the practice of communication and information. There are new titles that are being introduced every day.

CEO INTERVIEW

What are the measures which you see useful to that illness?

“Let’s talk about a number of these diseases. One of the major ones which are common in heart disease. It is known by many people and has got publicity, but the case now is, have we changed our diets? The big question is that are we taking any measure to protect ourselves against these diseases. We all know that obesity leads to all these things. The so call diabetes is becoming challenging also across the country.  To our data here, about 30% of the kids are recording an overweight or can be said to be obese in away. The public is not aware of their ability to gap this challenge of weight and that they can be in a position to gap health issues themselves”.

An argument exists whereby most people don’t focus on it in that they feel they are spending a lot of their own money. Is that right, and is it going to bring any change?

“To talk about the third-party payment that serves under system drives much of what is happening now. Talking about the historical issues, considering if people had insurance, they would be having little in their pockets. It was evident that the number was not showing up. To talk about the rest of the economy, we have consumers being powerful and not tolerating the bad products or services. For us, the healthcare services we provide for the services and payments are made every day”.

Considering the new health care reform, it has now come to our understanding that everybody in America’s inability to afford it has to buy what you do sell. Do you see this being a good thing for you and your competitors?

“To me, I will call it a mixed bag for the bill. It is doing something good. A policy can be made that a number totaling to even 30 million people become covered. It is now an issue since no one wants our people outside the system (Svejenova and Alvarez, 2017).  The issue that accompanies existing conditions may not be scared to our people; the concern of America is for the goodness of the people. Do you wish to have our kids covered until they are at the age of 26? Yes. To your wish, would you like to enjoy preventive care without paying for that? Why not? To be honest, these things cost a lot of money, and that brings the bad incentive when this bill is generated.  The big thing here is that from the bill, this does not guarantee a lot as wished. The cost tends to rise to high, and therefore it might turn into an insurance market reform than the so-called health care”.

What is your prediction of what will happen in the next ten years?

“It is sure that there is going to be a rise because there is a case of any which has been addressed. There is surely nothing that has been done in this bill. The system that we operate under is that one which is insulated from the real world cost. Consumers tend to have a structured behavior, which shows a way that is unusual to us. Here we have focused our future on salvaging the case of health and well-being of human life”.

To note one thing is that an entire industry is getting all responsibility shifted to the government leaders. See how Americans are being held hostage by the health insurance companies. One lady by name Nancy Pelosi once said “villans” who have been considered so immoral all along.  How do you feel getting such information from the leaders of the nation?

“I just take any form of comments they have regarding the company as politics and to be sure I have not always given such issues much attention since I consider them not meaningful than what we have to deliver to our customers. I just find it so annoying more so because most of our employees wake up every day to try and do good things for our people. The major things that our employees do are that they help many people get through an illness, they protect any form of financial disaster and generally from being sick. To be sincere, such feedbacks can be

So hurtful and very discouraging. The common fact about this is that it comes from a misunderstanding of what we do and tries to set us up to meet the attractive targets”.

The public misperception of the healthcare

“This now gets to bring a significant issue, which tries to dictate how the public as a whole perceives the healthcare industry. The case of rising revenues is considered to be good news attached to growth and opportunity. Why is it that in the industry, the rising revenue is being seen as a national problem?

To my reasoning is that these people fail to understand what it means as of what gives the health care or drives it. The cost that is incurred due to healthcare is considered premiums, which are said to be our revenues. To this, I can give you a brief chat, which is historical in a way to provide a short on how the premiums have had the track on the health cost”.

Chief Finance Officer

What are the challenges you face as a finance officer?

“One challenge which is facing my department is the issue of funds distribution when it comes to preference of projects. The departments that demand money due to the load of work they have tend to take chances and demand more. The other thing that brings a challenge to the department I run is the case of subscription and other payments that the company deems to be paid when due. It is bringing cases of decision making, and thus involving the management will, at some point, bring issues. The department is the core drive of many activities that we plan to undertake, and it is this department that determines the goals as it brings or draws up the targets based on the spending”.

What usually happens in cases of budgeted statement not able to sustain the institutional targets?

“The issue to do with budgeting is usually done by the company every year, and this involves my department discussing the trends in terms of incomes and outcomes observed in the year. The budget issues in some years may be underestimated or overestimated. The department has always planned a budget but rarely do we meet the set budget by a deficit of 3-10% or exceed about 15%. The issue of writing off debts is something that makes our budget stretch, and mostly, the government rules have always given the institution a key stressing factor. The budgets now g discussed before they are amended”.

What are the everyday financing activities that consume a lot of money?

“The company is involved in a lot of activities which we consider being productive in a way. The issue of money dispatch to various expenditure can be one of the lead way of money in the company. Considering marketing strategies set by the insurance, the finance department together work with other departments to achieve the set goals as a whole. This is a major thing that is also contributing to the part of the activities the company finances. The company also spends a lot of money in gapping for the daily expenditure for the daily routines and these cuts across petty and major expenses”.

What role do you play in ensuring the company meets the customer’s needs in terms of the value of services offered?

“The company is a health insurance company that works to ensure that all the subscribed members have full services to quality. I have always worked with other officials to ensure that the company provides the best services to the customers. Most of our services we sometimes offer in discounted form and these are what we consider helpful to our customers, and more so we give preference to helping our people to overcome the challenges they are facing as a whole. The main aim of our institution is to gap the case of health that has been affecting most of our people and other subscribed members too”.

What are the factors to consider when investing in specific projects to aid the society?

“The case of investing in our company has got to do a lot of things that majorly touch on the health sector since we work to aid in the provision of health financing to the subscribers of the services offered by the company. One major factor we give priority is what mostly our members feel it more good and comfortable with. With our insurance company, we have ensured that we offer the best medical services fully paid by our company. We have also given our members full cover, and this applies to medical sectors where we operate in making sure our people get the best”.

Chief Human Resource

What are the factors to consider when hiring new employees in your institution?

“To have an institution run, we require enough personnel and more so those trained for the various post which they wish to apply for. One of the key factors we consider in our department is that we value the experience one has and the ability of one to express himself or herself during the interview giving us valid reasons as to why we should employ as one of our staff. The next key factor we put into consideration is the skills that one has and the character to display or run the department bets as required. It is our policy to rate the best among those to be interviewed by considering the level of academics and experience. These are the most factors the company puts into consideration”.

What challenges do you face as Chief Human Resource Officer?

“Being a chief human resource officer entails challenges like organizing the institutions/companies workers in enforcing its cores and in undertaking day to day activities. Partly worker to employee wrangles also become a challenge as it is relevant in various institutions where the latter has to bring a balance”.

What is the main focus as a company that you see it worth the institution?

“The company is due considered to be the best in terms of service delivery and the issue of human welfare. The company now ranks the top as it meets the customer’s needs and the fact that we support the society fully. The other factor that puts us to high ranks is the ability to finance most of the high expenses by our fully subscribed members”.

What qualities do you look into your institution?

“The qualities that we put into consideration as Humana Institution is the case of trust, transparency, and the level of displaying professional codes and knowledge in handling the task at a given time and specified manner. The other factor we look into is how fast one is, and this could be the most considered quality in an organization to ensure there is the fast operation of activities”.

How do you see the task of being a Chief Human Resource?

“The workload that I undertake in this institution makes me feel so comfortable after work. I take the duty like any other duty, and I always work to give my best in whatever task I handle. The issue of honesty and transparency is key, and I value my people in the company. I enjoy providing the best and being a dedicated person I serve and provide my duties as required”.

Overview regarding the interview with the C-suite of Humana Health insurance company

Chief Executive Officer

“The interview with the CEO of Humana was fascinating in that he gave his responses accordingly and not letting any information for himself. To run the largest Health insurance company in America was considered not an easy task, this is then a strategic challenge leading to scholars researching about it to bring out various factors and evaluate the motives of the institution. It should be noted that the industry soon is going to be revolutionized by the law. This then is not to my confirmation or not sure of how it is going to happen (Besharov and Khurana, 2015). The CEO of Humana can take the company into the next position or level in the industry. He focuses on what benefits the company most and thus gives his advice to the public that whatever the company offers is something positive and good. He is ambitious in a way, and he works best to give the members who are subscribed to Humana services all the required and targeted to meet its goals”.

Chief Finance Officer

“The chief finance of Humana was open to the interview I had with him and able to brief on any pending that are going on in the company and more so his department. To be sure in his remarks, he gave the full report on how the company works to ensure that the members are enjoying the services through the issues of discount on insurance cover, and even the offer is given. The finance executive shows concern to the company and his willingness to have the company prosper. The finance executive can balance the resources and distribute equally among all the departments considering how big the company is. He is willing to ensure that the company is focused on providing what benefits the members who are subscribed to the services”.

Chief Human Resource

“The Chief Human Resource is delighted personnel who shows concern to the company, especially when it comes to the recruitment of new staff to run the company. The company, through his directives, has provided strict rules that ensure that the company meets its standards when selecting the staff to work with (Smith and Tracey, 2016). The company, through the guidelines given by the Human resource, has a strict rule that governs the company to make it a known and effective in its judgments”.

Conclusion

“The company of Humana is set to have its structure and the internal controls well and to a high standard. Because most of it is an insurance company dealing with the health issues of citizens and that it is a highly ranked company that operates mostly with its guidelines being to safeguard the life of human beings.The company also has the set rules and the compliance measures that restrict its members from doing things out the required order. The members of the company who are subscribed to the services feel motivated in that the company has given many privileges like the issue of discount to most services.

Questions to the executives

Chief Executive Officer

“What is the most interesting achievement you will wish to be named after you in this company shortly or years to come later”?

Chief Finance Officer

“How do you control the case of high tax as a company considering that you do a lot of cash flow and that most of the programs are funded by the company to help the society to create awareness and help improve understanding on the health matters”?

References

Besharov, M. L. and R. Khurana (2015), ‘Leading amidst competing technical and institutional demands: Revisiting Selznick’s conception of leadership research in the sociology of organization,’ in M. S. Kraatz (ed.), Institutions and ideals: Philip Selznick’s legacy for organizational studies (Research in the Sociology of Organizations, Volume 44), Emerald Group Publishing Limited, pp. 53–88.

Kellogg, K. C. (2019). Subordinate activation tactics: Semi-professionals and micro-level institutional change in professional organizations. Administrative Science Quarterly, 64(4), 928-975.

Perkins, S. J. (2017). The social construction of executive remuneration in the UK. Journal of Organizational Effectiveness: People and Performance.

Smith, W. K., & Tracey, P. (2016). Institutional complexity and paradox theory: Complementarities of competing demands. Strategic Organization, 14(4), 455-466.

Svejenova, S., & Alvarez, J. L. (2017). Changing the C-suite: New chief officer roles as strategic responses to institutional complexity. In New Themes in Institutional Analysis. Edward Elgar Publishing.