Organizational structure, culture, and behavior
Introduction to State Bank of India
(Source: https://www.insightssuccess.in/the-state-bank-of-india-announced-a-new-rule/)
State Bank of India is the largest bank of India and one of the oldest commercial banks in the Indian subcontinent (Limodio 2017). The bank owns approximately 23% of shares in the market, which is mostly invested in assets. It also owns a one-fourth share of the total loan and deposits market.
Introduction to Burger King
(Source: https://www.cnbc.com/id/16267267)
Burger King is the second-largest retail chain selling hamburgers in the United States. The company is specialized in preparing flame-broiled meats (Pryke 2017). The company has its headquarters in Miami, Florida. The company has owned more than 14,000 stores all across the world, in nearly 100 countries.
Organization Structure of State Bank of India
(Source: https://www.quora.com/What-is-the-organisational-structure-of-SBI)
The organization structure of the State Bank of India has been an organized structure at all levels for effective decision-making and efficient flow of information. At the top of the hierarchy is the general manager, who is assisted by the deputy general manager and assistant general manager. Next in the hierarchy is the chief manager who supervises the functioning of the manager, deputy manager, and assistant manager.
Don't use plagiarised sources.Get your custom essay just from $11/page
The structure is based on centralization and decentralization models of organizational structures. All the critical decisions are taken by the authority present at the topmost position in the hierarchy. Utilization of corporate resources and the initiation of new projects are all carried out with the permission of the top-level management. After the final decision is taken, it is delegated to all the levels of managers (Limodio 2017). Financial decisions are made by various officials of multiple levels, depending on their position. The credit processing system of the bank is centralized and is localized at specific centers of personal loans and SIB segment loans.
Organization Structure of Burger King
(Source: https://www.ukessays.com/courses/business/business-management/organisational-structure/detailed.php)
The organizational structure of Burger King is quite simple. The top of the hierarchy is occupied by the CEO, who controls and supervises all the functional departments of the organization. The CEO is followed by four significant directors who assist him in several procedures. The Chief financial officer reports all the operations of the finance department to the CEO (Musonera 2019). Similarly, the marketing department has its respective head, that is, vice-president executive, who also reports to the CEO. Other departments under the supervision of the CEO are the human resources department, information, and communications departments, and other departments of different regions. At the bottom of the hierarchy is the secretary who reports to the vice-presidents.
In contrast to the State bank of India, the organization structure of the burger king is based on a centralized approach to enhance the control and supervision of the management. Another feature of the fabric is its dependency on the functional groups all over the organization at a global phenomenon (Basu 2017). These functional groups belong to the essential functions of the organization human resources, legal, and Information Technology. The tertiary characteristic of the structure is its divisions across geographical boundaries. The structure provides a division of operations concerning their geographic locations. This feature has enabled the management to take care of all the markets across borders. This way, the company can have effective global control of all its operations. However, this might also be disadvantageous in responding to the needs of the local and regional markets.
Organization Culture of State Bank of India
State Bank of India is currently undergoing an organizational development to bring about a change in its current business model. At the present state, the organization is committed to achieving its first steps in the change process (Funminiyi 2018). The organization has created a vision of the future and has started its journey towards achieving its goals. The three essential goals developed by the organization are the golden handshake scheme, computerization of all the operations, and the “parivartan” program. Through the golden handshake scheme, the organization has aimed to reduce the voluntary retirement scheme of a large number of staff. Through its “parivartan” program, the company aims to bring about a transformation in the attitudes of a large number of rude staff.
The Adhocracy model can be related to the organizational culture of the State Bank of India. According to this model, the organizations do not believe in keeping rigid management structures. Instead, these organizations are likely to embrace spontaneity as well as creativity as a part of their cultures (Raja 2019). The business models of the organizations are quite versatile in adapting to the changes in the surrounding environment. State bank of India has taken the initiative of bringing about this change management program in its business processes. However, in this type of model, the roles of the workers are not distinctly defined, and there is a conflict of opinion between them. The company needs to take care of all these adversities before implementing such a transformation in its business.
Organization Culture of Burger King
The organization culture of Burger King is defined through four essential characteristics, that is, bold and empowered, accountability, fun, and driven by performance. By being brave and empowered, the organization believes in the empowerment of its employees such that their performance levels can be enhanced. The employees have autonomy and flexibility among them. Through accountability, the company ensures adherence to the rules and regulations set up by the management. The employees who do not follow instructions are penalized accordingly (Qureshi et al. 2016). Fun is another feature, which is encouraged by the company. The company aims to create an employee-friendly work environment to boost up the motivational levels of the workers. The organization believes in a meritocratic culture that is driven by performance. The employees are always expected to show high levels of performance, and the dedicated employees are appraised at regular intervals.
Clan culture can be a suitable approach for defining the organizational culture of Burger King. Clan culture denotes collaborative work among the employees, and there is a mutual commitment between the employers and the employees. By creating an environment of fun and frolic, the management wants to drive a family-like approach within the organization (Banerjee et al. 2017). This would stimulate employee engagement and loyalty. Holacracy is another model of organizational culture followed by the organization, through which it wants to bring autonomy and flexibility within its premises.
Impact of organizational structure and culture on leadership
The concepts of effective leadership techniques have helped people to put together and enable specific work-related literature to achieve common business goals. Hence in the process of establishing a visionary stage, communication of specific strategy, and engage in the process of motivating individuals to ensure significant changes in the case of driving individuals to solve specific cooperative changes. Thus, leaders can ensure sure about organizational success. Therefore, the process can provide a particular corporate leadership process. Thus by aligning their subordinate’s development goals tom specific, measurable, attainable, realistic and timely strategic objectives as a whole (Lee 2019). Moreover, the process of functional structure conducive to make specific conductive continuation processes. Also, there is a need for implementing a substantive change in the organizational aspects to develop satisfied leadership experiences, problem-solving abilities. The impacts are as follows-
Problem-solving capacity
The problem-solving capacity is considered an active part of the organization as a whole. Hence, effective leaders have implemented a particular workflow to establish specific, clear policies and procedures in meeting the desired results. Thus, it is highly relevant to implement specific changes in the problems and systems as a whole.
On the other hand, this process implies guaranteed lower customer satisfaction with a high amount of cost valuation. By analyzing the overall operational work environment, it is essential to ensure that based on the proven management procedures or management strategies, a concept of six sigma techniques to put those effective technologies as well as specific process improvement concepts. Hence, the organizational leaders may like to solve some complex programs that can cause more wastages and less profit. Thus by organizing every work, it is essential to meet the low-profit management of both international organizations like burger king and domestic organizations like the state bank of India (Kapoor and Kumar 2019).
Experience
The overall concepts of experience have been implemented from the context of organizational subordinates. These people can surely look to enhance, perform as well as experience the process towards completing the full job responsibility. Thus effective leaders can look to ensure organizational readiness. Therefore by providing changes towards its wisdom, it is essential to understand the significant effect to take care of complex operational activities (Singh 2020). Thus by offering some sort of training and developmental courses, the leaders ensure that companies always provide some positive changes in the operational procedures. The organizational employees of both state bank of India and burger king have made effective planning to ensure that organizational structures are filled with staff members (Musonera 2019).
Impact of organizational culture on leaders
Strong vision
It can be said that an effective leader shares their values and views on work with staff members to act as a compass to follow from the operational aspects. Thus, these processes can help provide an effective awareness campaign (Méndez et al., .2019).
Coaching
The concept of coaching comes from effective leadership. Thus, organizational employees expect leaders to give them a specific winning pose. Moreover, leaders surely have a strong sense of visionary contact. Thus, each strategy identifies specific necessary details to push the organization forward.
PESTLE analysis of burger king
Burger King, established in the year 2015, is considered one of the biggest fast-food selling organizations worldwide. This brand has been highly impressive, and generally, they focus on across 100 countries as well as other territories of the United States. This brand is considered a franchise brand, and they contribute towards 5 percent of the total sales procedures as a whole (Rachmawati and Andjarwati 2020). Therefore, the PESTEL analysis of burger king is as follows-
| Political factors |
| · The political factors play a specific role in the business, and they can have a significant effect on the aspects of business profit-making. These factors affect businesses at severe critics point. Hence, it is evident that the company faces certain political factors. |
| · The collaboration towards international trade agreements helps the business to grow and expand overseas. |
| · The countries will help understand the extreme political environment is unfriendly. |
| Economic factors |
| · Economic, environmental factors can be considered as a profound and direct effect on the overall business process as a whole. The economic changes faced by burger king had been dependent upon the recession factors. |
| · There is some sort of fluctuations, and despite the significant economic factors, the process has happened in a faster way (Jannah 2019). |
| · The economic changes have affected the sales and profitability of the company. |
| Social factors |
| · The changing social scenarios and trends can profoundly affect the business and their whole profitability. Thus, there has been significant growth in information technology and the internet (Lundberg 2019). |
| · The culture and society here both play certain effective role-plays. Hence burger king company has effectively used information technology in the faster growth process as well as meeting consumer convenience. |
| · The organization has put more emphasis on serving the right quality foods and beverages as a whole (Sari 2019). |
| Technological factors |
| · The technology has helped the organization to make the business more profitable and making it competitive. |
| · The technology has helped the burger king to understand several points from different areas. |
| Environmental factors |
| · In the 21st century, the environmental factors have been inclined as a severe issue, and burger king is investing rapidly in it. |
| · Thus, it is essential to save the environment, and burger king is doing the same relentlessly (Ariastuti and Putri 2019). |
| Legal factors |
| · The company is operating abiding by the legal rules and procedures. |
| · The pressures from animal rights and other various authorities have been useful for burger king in this case. |
Critical drivers of Burger king
The primary critical innovations of burger king are as follows-
Technical knowledge
It is essential to understand a new market factor, which is mandatory for the firm about social expertise in the overall field of professional know-how. Thus the process of producing specific upgrading procedures or production techniques in meeting specific minor changes based on the systems as a whole.
Access to financial capital
It can be said that the implication of specific capitalistic procedures which have been effective in meeting specific changes in the operational processes that have been considered useful in understanding the specific multinational potential that has been implemented from international aspects.
References
Ariastuti, M.F., and Putri, A.N., 2019. Beyond Tweets: Pragmatic Analysis of Humor as a Brand Image in Burger King’s Tweets. Journal of Urban Society’s Arts, 6(1), pp.12-23
Banerjee, P., Gupta, R., and Bates, R., 2017. Influence of organizational learning culture on knowledge worker’s motivation to transfer training: testing moderating effects of learning transfer climate. Current Psychology, 36(3), pp.606-617.
Basu, R., 2017. Innovative Work Behaviour of Bank Officers and the Culture of Learning Organisation. ASBM Journal of Management, 10(2).
Funminiyi, A.K., 2018. Impact of Organisational Structure on Employee Engagement: Evidence from North Central Nigeria. International Journal of Advanced Engineering, Management and Science, 4(8).
Jannah, N.R., 2019. Pengaruh Service Quality, Food Quality, Price Value Ratio terhadap Customer Satisfaction pada Restaurant Cepat Saji Burger King di Surabaya.
Kapoor, B., and Kumar, R., 2019. A Study of Non-Performing Assets of Public Sector Banks in India. IME Journal, 13(2), pp.106-112.
Lee, Y.H., 2019. Study of GUI Design appearing in Fast Food Restaurant DID-Focused on Lotteria, McDonald’s, Burger King, and Mom’s Touch. Journal of the Korea Convergence Society, 10(11), pp.253-262.
Amodio, N., 2017. Essays in development, banking, and organizations (Doctoral dissertation, The London School of Economics and Political Science (LSE)).
Lundberg, J., 2019. Perehdytyksen vaikutus työhyvinvointiin ja sitoutumiseen: Case Burger King Jyväskylä.
Méndez, M.Á., Catellani, F., Chevez, F., Cortés, M. and Zurita, A., 2019. Ruptura de los estereotipos en la publicidad de Burger King y Pepsi,# Rechazados. In V Jornadas Estudiantiles de Investigación en Disciplinas Artísticas y Proyectuales (JEIDAP)(La Plata, 22 y 23 de agosto de 2019).
Monera, E., 2019. The merger of Burger King and Tim Hortons: analysis of marketing strategies in the quick-service restaurants. International Journal of Strategic Business Alliances, 6(4), pp.267-283.’
Monera, E., 2019. The merger of Burger King and Tim Hortons: analysis of marketing strategies in the quick-service restaurants. International Journal of Strategic Business Alliances, 6(4), pp.267-283.
Pryke, S., 2017. Managing networks in project-based organizations. Wiley Blackwell.
Qureshi, J.A., Farooqui, S.J., and Qureshi, M.A., 2016. Johnny Rockets Pakistan’s Strategic Mistakes and Opportunity in a Growing Market. International Journal of Experiential Learning & Case Studies, 1(2), pp.29-50.
Rachmawati, E. and Andjarwati, A.L., 2020. Pengaruh Gaya Hidup Konsumtif dan Promosi Penjualan terhadap Keputusan Pembelian (Studi pada Konsumen Burger King di Surabaya). Jurnal Ekonomi Akuntansi dan Manajemen, 18(2), pp.47-55.
Raja, A., 2019. IMPACT OF QUALITY OF E-LEARNING SYSTEMS ON PERFORMANCE OF PUBLIC SECTORS BANKS IN CHENNAI CITY, INDIA. The Online Journal of Distance Education and e-Learning, 7(1), p.23.
Sari, D.K., 2019. PENGARUH PROMOSI PENJUALAN ONLINE RESTORAN FAST FOOD TERHADAP MINAT BELI KONSUMEN: Studi Kasus Pada LINE Official Account Burger King (Doctoral dissertation, Universitas Pendidikan Indonesia).
Singh, V., 2020. Earning Quality Performance of Leading Commercial Banks in India: A Case Study of State Bank of India and Bank of Baroda. Our Heritage, 68(30), pp.1305-1311.
