Hotel Room Key System

 Hotel Room Key System

1.0 Introduction

Notably, there are quite a lot of challenges that are faced in each sector. Just like any other business, the hotel market is mainly affected by security issues. Therefore a different system has been deployed to eliminate the chances of insecurity. Key among these issues has been the hotel room key system. Many hotel management teams have claimed that this is a considerable challenge as it has become increasingly easy for thieves to duplicate keys (Ko, 2019). Also, other staff members are not a guarantee that they will not have the vice of stealing. Therefore this topic has become very sensitive and needs to be addressed with immediate effect so that the clients can feel safe. Their belonging and safety should be a top priority in each organization. If clients feel they are insecure, the company can lose most of its customers as there are other hotels in this competitive market. Therefore the hotel room key system and also the security system should be top-notch to eradicate the chances of insecurity.

2.0 Review of Literature

Notably, essential control can be defined as the process of helping to reduce or minimize the stealing of guest property or any other insecurity in the hotel. And this is made possible by monitoring and also tracking the keys. It ensures that employees are more accountable as it ensures easy control of the workers. The key system is critical in the hospitality sector. It has been confirmed in previous case studies that is a hotel fails to have an appropriate key security system; it can lose most of its customers (Wei & Lou, 2019). And this is because and company must attain high-level security of it to impress its guests. Nobody wants to live in an area with high insecurity.

Besides, there are a variety of key systems that can be used, such as either mechanical or better electronic locks. There are a variety of components that define an excellent key system, and they include the replacement, records, rotation, retrieval, and rationale. The main aim of the rationale is to ensure who gets which type of keys and the keying levels needed. They thus ensure managers can build an articulate keying schedule. Secondly, records are essential as they help determine a variety of factors such as which employees have specific keys (Smeets, 2018). And this ensures that it is easy to maintain the security of the guest rooms as those with access to the rooms are known. Thirdly, retrieval is crucial. It can be referred to as the action of getting back the keys when guests and employees are checking out. Although sometimes its importance is overlooked, it can pose a considerable challenge if it is not well maintained. And this is because guests and sacked employees can still gain access to the rooms if the keys are not taken back (Montgomery Jr, Cooley, & Lunday, 2005). Thus they can pose a security threat. Allowing people to get out with the keys, they will easily duplicate them and therefore pose a threat.

Additionally, rotation is the next essential property in managing the key security system. In most incidences, the locks of a hotel are compromised. Therefore they need to be maintained to avoid further damage and risk the insecurity. Rotation can be described as the act of alternating locks between different rooms to ensure maximum security. They can be rotated either manually in the case of mechanical locks or automatically in electronic locks. In some instances, the security of a guestroom is compromised and therefore warrants a change in the locks. And the main objective of this trick is to confuse and stall the thief. They are hence ensuring that the security personnel can act in time before the attack is launched. Lastly, there is the issue of the replacement of the locks. And this implies the complete change of the locks (Perold & Abrams, 2018).

And in most cases, this is applied as a last resolve where the hotel management believes that the security has been heavily breached, and the changing of the locks will not solve any problem. And thus, they resolve that the only possible to resolve the issue is through entirely replacing the locks. Also, when there is significant staff change, the locks must be changed. Replacement mainly applies when the trust levels in the management have deteriorated, and insecurity cases within the premises increased.

However, with increased modernization and increased terrorist attacks, most hotels in the hospitality sector have decided to go digital. And this has ensured that they can gain better security management and therefore assure the people of their security within the premises. They have, therefore, to digitize their security and use electronic locks, which are easy to control automatically. They have a central computer that can manage or the security details of the locks and ensure that they are not easily compromised (Perold & Abrams, 2018). It also eradicates most of the issues such as retrieval of guest keys as each person gaining the room while using something different, and in most cases, it is a smart card.  If anything is suspected to be compromised, it can easily be fixed through the reprogramming of the system. The system is also bound by digital evolution, and therefore it is quite easy to modernize the security, making it better. And this system has played a critical role in bettering the security is not only hotel management but also other sectors.

However, the use of mechanical locks is still highly used. It has been proved from previous case studies that they are not as effective as the electronic locks, but they are still worth using. And this is because they are far much cheaper and also more comfortable to use. Most people, according to previous case studies, have a problem using computerized systems as they are still not well acquitted to them, especially old people. However, mechanical locks are the most used in the hospitality sector.

3.0 Research Methods

First and foremost, these are the most important things that helped attain a credible research paper. And this involved experiments on different key security systems, using surveys, questionnaires involving the hotel management and other stakeholders, interviews of key security experts, and other case studies. All these methods have been conducted with a high specialty to find the appropriate information needed.

4.0 Findings and Analysis

Consequently, there have been high levels of insecurity in most parts of the world (Boss, Bostick, Ganci Jr, & Keen, 2018). Terrorists have proved to be a constant menace, often affecting the security of hotels. Therefore, hotel managers have had to counter these threats with a high level of intelligence. The hospitality sector is a global industry that is always affected by globalization. Therefore while focusing on current trends, it’s important to note ways of bettering security. According to previous studies, the key lock system is mostly compromised by employees who are in that hotel. Therefore the management must deploy all measures possible, which will understand better ways of conducting the research. It is, therefore, quite appropriate to always focus on methods that are crucial in advocating for a good security system. Most employees claimed that neglect by the management is always a constant threat to the security of the organization (Boss, Bostick, Ganci Jr, & Keen, 2018). Guests claimed that they have had their advice on the security lock system declined by the management. Also, scholars argue that even though the electrical system is the most appropriate, very few institutions are willing to install them as they claim that they are costly.

Moreover, the use of questionnaires and previous case studies helped get better data analyses. They indicated that most security locks if used for a long time, can be easily compromised. And this is because they tend to become faulty. The study also analyzed previous security breaches and saw that it is elementary for employees to be closely monitored as they can pose a higher security threat than anticipated (Smeets, 2018). The data used helped me understand the best method to ensure a secure key lock system.

5.0 Summary and Recommendations

The research aims to ensure there is no security breach within the hotel rooms. And this helps safeguard the property of those in the rooms. The research carefully focuses on better ways of securing hotel rooms and different roles that individuals in the hotel industry play to make them secure. Therefore it fully focuses on all the methods that were used in formulating the research. The methods were fundamental in getting the research findings. The research also focused on the best key lock system, which can ensure that all the hotel rooms are secure. It showed why the security system in a hotel is highly valued and why it is a top priority. The research question being a continuously asked question that has affected people for many years needed to be analyzed and an appropriate solution found.

6.0 Conclusion

All in all, in every organization, the security system must always be focused on at all times. The world is always dealing with issues of insecurity, and most institutions have taken it as a top priority in eliminating any threat that arises. They have therefore engaged in all appropriate measures which have helped restore the issue of insecurity. In most cases, people have had to deal with instances of high insecurity since they are not able to deal with the threats. And this has been mainly attributed to the fact that they do not know how to deal with cases of insecurity, which have become quite apparent. Therefore, understanding different mechanisms that can ensure that the issue of insecurity is eradicated is essential. Most companies and not only in the hospitality sector will benefit from this research as it is easy to know which security system to use on key locks. And also the benefits of using these systems is crucial as it helps both parties understand the responsibilities of each person in maintaining high security. For a firm to have a high-security system, all factors must be considered to ensure there is no breach. Guests need to be assured of maximum security where they live.

References

Boss, G. J., Bostick, J. E., Ganci Jr, J. M., & Keen, M. G. (2018). U.S. Patent Application No. 15/427,246.

Ko, J. (2019). U.S. Patent Application No. 16/009,275.

Montgomery Jr, W. S., Cooley, I. L. H., & Lunday, R. A. (2005). U.S. Patent No. 6,972,660. Washington, DC: U.S. Patent and Trademark Office.

Perold, A., & Abrams, D. (2018). U.S. Patent No. 9,913,135. Washington, DC: U.S. Patent and Trademark Office.

Smeets, P. M. (2018). U.S. Patent Application No. 15/763,199.

Wei, W., & Lou, Z. (2019, December). Design and Implementation of Hotel Room Management System. In 2019 IEEE Symposium Series on Computational Intelligence (SSCI) (pp. 956-961). IEEE.