Humana Core Values

Humana Core Values

The mission of the organization is to help their employers to manage the cost of healthcare, to guide their customers in decision-making health-wise, as well as benefiting their decisions and the aim of giving back to the community. Their core values are happiness, commitment, and responsibility. Their central vision is “Everyone is entitled to a good life ”.

Humana has the following strategies to meet its goals as well as maintenance of its cultural evolution, which are basically on the living values, to cultivate uniqueness, rethink routine, inspire health, thrive together, and pioneers simplicity. The organization has a strategy of protecting its patients and make sure their services are affordable to its clients. They have acted and takes care of the patients in the 2010 act of educational reconciliation, which is commonly known as ” Health Care Reform Law ”(Hayden et al.,2019 ). The law usually cooperates with others to reinforce the strategies to meet the goals of the organization. The primary purpose of the organization is to establish maximum health care for the patients. Humana believes that if they fail to meet their goals, then their organization will be materialistic, not for its core purpose.

Humana strategies are mainly to make the organization proactive rather than being reactive this means that the organizations make sure that achieve all their target and meet goals at the end of the day regardless of the what it may cost them. The strategies help the organization to have a sense of direction, and they can set a goal that should be met in a specified period. In case there are changes in the organization, the strategies help them to put things in place. Plans make the organization efficient in terms of operations. Operations are defined by the actions that all carried out by Humana for the welfare of the patient in terms of their health. The organization is still working well since it has strong strategies which are to serve the humanities..

The organization has three main segments to be met by the strategies, and these groups provide services for healthcare, Retail, and group. The organization is usually prepared in case there are legislative changes; they can change or replace health care plans to meet the requirement of their customers. The company has insurance products that allow the assessment of healthcare to its customers who are in contract with them. The medical cover, as well as the insurance, differ since different the degree of the coverage. Humana has an organization, HMOs for any member to join, and they require referrals who took care of them before to see a specific physician (Ginter et al., 2018). They also have PPOs these organization doesn’t need a referral; the members usually have the freedom to choose the physician they wish to see. What a client requires is to pay an extra fee so that to be kept active in the PPO’s network.

Also, they have POS, which allows the patient to choose even the time they wish to see the physician either in the hospital or outside the hospital. The organization offers services also to third parties, provided they are promoting wellness as well as health for the human being; these services include pharmacy solutions, home-based, provider as well as clinical programs (Hollister & Barth-Thacker, 2019). The organization has an integrated module that takes care of the patients, and this usually unites care quality, the level of customer engagement is high as well as data analytics sophistication.

Besides, the organization has three core business which is meant to improve the experience of the customer by interacting with the organization, engaging them using the clinical programs as well as offering assistance to the providers when they are on the transition from payment of fees for services to the arrangement of their values. The main aim of the organization is to take care of its members by providing quality care with consistency, cost-effective, member-focused, and integration.  The model is aimed at improving outcomes of healthcare and makes them affordable for the patients.

Besides, the main aim of the organization is so precise, and they are carried out to the letter. The employers are well taken care of either in the hospital as in- the patient or as out-patients. The patients have the choice to choose the organization they wish to join either HMOs, where they have to be referred to the doctor by their caregiver. PPOs where they can book an appointment on their own and choice even the doctor would wish to be attended to by or POS where the clients have the opportunity also to choose the time they wanted to be visited, and even the place either at home or in the hospital. This makes the organization very competitive, making it better than organizations hence earning more employees. The employees are placed in a better position of choosing who, where, and how they want to be treated. I found their strategies very efficient and useful for the employees, and I would recommend the organization to maintain the same spirit. The organization aims to meet, and the employees are happy since their health issues are well catered for at the level of the cash they can pay for their insurance.

In my opinion, the core values of the organization are well met, and the multiple participants can benefit from profits.  For the shareholders, person’s benefits from the cash paid by the patients to be attended, they are able to get dividends at the end of every annum. For the community, the organization makes hospital services to be available to them in the near place; hence this reduced the transport they use to go to visit far hospitals. The organization offers support to the bright students at every stage, either in high school, universities, or masters, and this the best way to give back to society.

Besides, customers are served with the best way they wish because they are given choices of where, how, and when they want to be served. The organization makes sure that the needs of its customers are kept in the first position, regardless of the situations the organization will be placed. They are mindful of their customer’s happiness, satisfaction. The organization is committed to meeting the needs of its customers, and they are responsible for the healthcare of the customers. Employees are well taken care of in terms of health, in terms of their salary as well as insurance. The organization usually makes sure that all its employees are insured, which places its employees in a better position because the coverage contains hospital cover, education cover, as well as life cover. Education cover can educate their children, and hospital cover covers their health issues together with that of their children. Life cover takes care of their life in case they die; their families are not left without anything to take care of their needs. The Humana value statements are recommendable, and it has the best reflection of the strategic plan in an organization.

References

Hayden, J. D., Horter, L., Parsons, T., Ruble, M., Townsend, S., Klein, C. C., … & Correll, C. U. (2019). Metabolic Monitoring Rates of Youth Treated with Second-Generation Antipsychotics in Usual Care: Results of a Large US National Commercial Health Plan. Journal of Child and Adolescent Psychopharmacology.

Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of health care organizations. John Wiley & Sons.

Hollister, A. B., & Barth-Thacker, E. (2019). U.S. Patent No. 10,303,705. Washington, DC: U.S. Patent and Trademark Office.