Electronic innovation and government – research article review

Electronic innovation and government – research article review

Electronic innovation and government – research article review

The digital age has seen rapid progression in terms of technological innovation. As most of the business processes have electronically handled, it has become an increased necessity for the government to consider electronic innovation and its applications into its infrastructures as well. To develop a better understanding of the topic, a peer-reviewed article for earlier sources of literature will be analyzed.

Improving governmental infrastructures through the innovation of electronic customs

Electronic government has been one of the hottest topics of discussion in recent times, especially within the European Union. The chosen article evaluates the spreading, adoption, and implementation of the e-governance as a standardized solution for e-customs (Raus, Flügge & Boutellier, 2009). As stated in the study, one of the primary objectives of the EU is to obtain trade facilitation in addition to securing its export and import operations. The European government has turned to the typical e-customs innovation to fulfill this objective and has developed a model for the same. This model governs the e-government boundaries and ensures the high functionality of the various elements while matching the technical specifications. However, it is necessary to mention in this context that the adoption of the model is entirely dependent upon the individual state members of the European Union (Beynon-Davies, 2005). .

The prime shortcoming in this aspect is that the procurement of the IT tools and implementing the solutions of e-customs are not explicitly mentioned (Janssen, Chun & Gil-Garcia, 2009). In this study, the researchers have worked to identify the elements that act as facilitators and barriers towards the adoption and implementation of the standardized solutions into the regulatory frameworks. The study considered the three most important contexts for the diffusion of electronic innovation – organizational, technological, and environmental factors. Roger’s Theory of innovation was used as the base for this research.

Data collection for the study

The researchers of the study complete the research on the basis of a standardized European funded study. The data for the research was obtained by interviews and workshops conducted by the authors and involved a group of inhomogeneous participants from a wide variety of societal walk and included stakeholders from the industry, academics, and institutions of the government. The data collected through the primary research techniques were then analyzed to obtain useful information on the topic.

The findings of the study

The analysis of the interviews and workshop sessions has enabled the researchers to identify the facilitators and barriers of adopting the custom e-governance solution within the EU. During the study, various primary facilitators were identified, viz., potential advantages in the public sector, systematic improvements and streamline alignment of the business processes, avoiding the standardized regulations from being misinterpreted, process, message, and data model standardization. Some of the most potential barriers that prevent its adoption among the state members of the EU have also been identified by the authors. Those include the slowing down of the regulation execution as a result of the absence of procedural templates, the growing complexity of the standardization process, and the electronic transition of the daily operations. The facilitators and the barriers identified during the study were found to be directly related to the management of customs. The researchers have also stated the ways that the adoption of electronic innovation within the governmental infrastructures can enhance governance operations.

Discussion

On the date, a variety of policies and regulations in relation to information technology and its implementation are applicable across the globe (Brown & Thompson, 2011). There is an increased emphasis on electronic storage of information as well. It is even applicable for civil cases where information relevant to a specific case under trial must be electronically presented in the court of law. However, it has minimal resemblance with the other e-governance standardized solutions or their adoption among the EU members.

The researchers of the study have made significant contributions in the field of research for the adoption and implementation of the standard model of e-governance and specific e-customs standardized solutions to be more specific. In addition, the study has also established a firm ground for conducting future researches on the societal and political impacts that are associated with the implementation of e-customs policies and e-governance models within the government infrastructures. The days are not far behind that adopting the e-custom solutions will not only be mandatory but also the most dependable way to handle various operations.

Reference

Beynon-Davies, P. (2005). Constructing electronic government: the case of the UK inland revenue. International journal of information management, 25(1), 3-20.

Brown, D. H., & Thompson, S. (2011). Priorities, policies, and practice of e-government in a developing country context: ICT infrastructure and diffusion in Jamaica. European Journal of Information Systems, 20(3), 329-342.

Janssen, M., Chun, S. A., & Gil-Garcia, J. R. (2009). Building the next generation of digital government infrastructures. Government Information Quarterly, 26(2), 233-237.

Raus, M., Flügge, B., & Boutellier, R. (2009). Electronic customs innovation: An improvement of governmental infrastructures. Government Information Quarterly, 26(2), 246-256.