Bayfield Mud Company case study
What is your analysis of the bag-weight problem?
Bayfield is a mud company that is responsible for distributing mud treating agent’s .This Company recently has had an increase in the demand of its products. This resulted to expansion of the shifts from single shift to operate in 24 hours three shifts .Meaning that there were new employees needed to participate in the night shift. This drilling company which is a current customer to Bayfield requested the company to be inspecting the products before any delivery is done. Randomly checking 50 bags which had a net weight of 47.51lbs as per the previous shipment the averaging weight of the bag was 50.0lbs.Meaning that there was reduction of the weight by an approximation of 5%.Wet land filled a complaint then on the delivery. Ultimately the wet land is threatening to get a new supplier in the market if the problem remains
What procedures would you recommend to maintain proper quality control?
The average weight of the bags needs to be returned to 50 lbs to achieve this there is need of analyzing the three day quality control data given. We arrive at R=265.7/72=3.69 and X =3537.3/72=49.13 Don't use plagiarised sources.Get your custom essay just from $11/page
X CHART
What are Team 1’s insights and recommendations?
To correct the issue of quality we change X to 50
Figure 1 x=50 to correct the issue
Figure 2 x chart into 24 hour segment
There is urgent need of increasing the quality control as this would make the company to produce the required standards. For instance ensuring that all bags are measuring 50lbs .This is safer and would make the company at least to keep its customer, who had filed a complaint on the products that were delivered.
Balancing the employee experience over the shifts could ensure that as employees are doing their activities the new and under skilled and inexperienced personnel’s are guided by the experienced professional to ensure that they meet the clients need by producing the high quality products.
Implementing mandatory quality control system that will ensure no underweight bags are produced. This should also go in hand with the company training the employees to ensure that they are also trained on how to operate the machines that deal with quality checks.