Career Summary

Career Summary

An accomplished Human resource professional with more than six years’ experience in the industry and well versed with the HR policies and procedures, including the HR administration, managing compensation and benefits.

Seeking to obtain a suitable position in Hr or administration within your esteemed organisation and utilise my excellent communication and interpersonal skills that are essential to find and retain the workforce within the corporate world

Core Competencies

Professional experience

Sales Representative                                                                                                       Apr 2015 – Present

Al Futtaim, Dubai, UAE

Job Responsibilities:

• Promote product sales by identifying and seizing sales opportunities and meeting customer needs by offering alternatives solutions to problems.
• Maintain up-to-date knowledge about company’s products range and also provide hands-on explanations to the client for any new or updated product.
• Review daily stock level and inspect the assigned area for positioning of price labels and product information tags.
• Possess in-depth knowledge about current sales and promotions, payment and exchanges policies and security practices to provide exceptional service to consumers.
• Work closely with the sales manager and inform him about the customer’s problems/comments or existing gaps in the product range.
• Show awareness about current market changes and trends to understand the specific needs of a customer and also offer suggestions to the sales manager for process improvements.
• Meet or exceed sales goals by utilizing marketing tactics and educating the customers on how the product can benefit them.
• Consistently demonstrate problem-solving skills by resolving consumer complaints to retain business and build the company’s reputation.

Admin cum Document Controller                                                               Jan 2015 – Aug 2017

Hamad and Mohamad Al Futtaim, Dubai, UAE

Job Responsibilities:

• Manage all technical and commercial documents for the project and keep them in an orderly manner for future review to avoid any inconvenience in business matters.
• Maintain the log of incoming and outgoing documents and also check their actual status so that the project completion is done as per schedule.
• Coordinate with the suppliers for the material procurement and also maintain the details such as DN, LPO, Invoice, status etc. to ensure controlled delivery to person(s) responsible.
• Prepare and maintain correspondence and memos and also submit project and contract documents to the client.
• Coordinate with project parties to complete and compile the monthly and daily reports to facilitate its timely delivery.
• Handle petty cash as and when needed and ensure its accountability as well as the optimum level of cash availability.
• Deal with other staff or clients on the phone or in-person; relays messages; and also schedule the meetings with concerned authorities.
• Homogenize all the personnel files and ensure that all the records are accurate and adequately maintained in hard copy and electronic format.
• Prepare and process timely distribution of salary, bonus, leave encashment and also maintain its records that may berequired by the finance department.
• Implement and administer the performance management processes as per the HR policy and timelines.
• Handle the employee queries and grievances to ensure that organizational culture stays positive.

HR Assistant                                                                                                  Dec 2013 – Oct 2014

St. Mary’s Hardwares, Kottayam, India

Job Responsibilities:

1. Provide clerical and administrative support to Human Resources Executives for routine and special HR projects to ensure smooth operations and achievement of daily objectives.
2. Support all HR-related inquiries (Jobs, Insurance, Benefits, FMLA) or requests (internal and external) by answering phone calls and responding to walk-ins.
3. Organize, compile, and update personnel records, HR documents and maintain them in hard copy and soft copy format.
4. Maintains employee confidence and trust by keeping human resource information such as compensation, performance issues and benefits data
5. Process payroll by compiling the relevant data (absences, bonus, leaves, etc.) and resolve errors if any.
6. Assist in the day to day operations of Hr executives by providing them clerical and administrative support.
7. Handle employee queries, concerns and escalate it to the right level depending on the nature of the issue.
8. Prepare and submit all relevant HR documents and certificates as per employee requirement and in consultation with the management.

Past Experience

Accountant                                                                                        Jan 2013 – Aug 2013

Prabhu Steels, Cochin, India

Job Responsibilities:

Manage all the financial transactions, auditing financial documents and procedures, reconciling bank statements and assess their accuracy, and conformance to reporting and procedural standards.

Education

• Master’s in Business Administration (Hr and Finance), Anna University, India
• Bachelor of Commerce, Mahatma Gandhi University, India

Training and Certification

In this section, list all the trainings and certifications details of the candidate. Follow format given below.

• Name of the training, University/body name issuing the certification, Location
• Human Resource Management, University/body name issuing the certification, Location
• Certified Document controller, Arbitat Qatar
• Tally, IELTS
• Grievance Handling System and Performance Appraisal system.
• Training: Human Resource Management,