Apology letter to customers March 21, 2020 Name of the company Address Box, city Dear customers The company regrets to inform you that over the weekend it experienced a break-in. It means that unknown people hacked the company data. The company has lost over 100 customer’s information due to the attack. Their customer information contained vital information, and in this case, we wish to inform all the customers to be on the look as the hackers may try to use the customer information for their gain. Our security expert was not aware of this attack, and it happened a time when it was least expected. The company had substantial security measures for protecting the company information, but it is so unornate that the hackers were able to surpass our security. The hackers were mainly targeting customer information since it is the most valuable asset we have. For instance, they made away with emails, phone numbers, and home addresses. In this case, the company wishes to inform all of you that the emails have been compromised. The target, in this case,…
Life labs Medical Laboratory service 750 W Broadway Vancouver BC V5z March 21st, 2020 Daniel Furler 253, 840 W 6th avenue, Vancouver Dear Daniel The company regrets to inform you that over the weekend it experienced a break-in. It means that unknown people hacked the company data. The company lost crucial information, including the addresses and lab results. It was not our intention to lose such information, but due to the system failure over the weekend, it led to the loss of data not only yours but for other clients. I wish to state that you have been among our loyal customers who have received our services. We always take customer information severe and private. In any circumstance, we have never thought of losing customer information. You’re the reason why we are operating and offering such services. On behalf of the company, I would there apologize for the inconvenience and the difficult times you are going through. On behalf of the company, we are still investigating the matter to bring the culprits to book. I assure you that…
Facebook features Facebook, founded in 2004, has various useful characteristics and features that can be utilized to monitor and control the content by restricting how it can be manipulated. Business owners can limit the page to a specific group of people hence; helping in advertising or passing accurate information. Information can be dispatched positively from the sender and receiver and all the peers that promote interaction among the users. Moreover, Facebook was rearranged in 2009 to concentrate on news feeds, which shows real-time information to both the user-profiles and the brands or products being advertised. Facebook users can easily interact and relate with the individuals who are popular because of the regular updates. It is a prominent social media platform because it allows conversations around the past and current brands, products, and services the organization offers. Newsfeed feature enables the business to communicate effectively with their clients since it will allow the business owner to organize friends into different categories by use of newsfeed preference thus you can decide who can see specific content The groups feature considered the most…
PWS The RFP specifies a distinct RPO (1 hour) and RTO (2 hours) for Tier 1 applications. For Tier 2, the RFP specifies 4 hours, is that for RPO and RTO? Similar question for Tier 3 – is 12 hours both the RTO and RPO? What are the different tiers of work? Related to RTO and level of qualifications? Different tiers for storage, but not sure if the same Answer: Respondents can use 4 hour RPO and RTO for Tier 2 workloads and 12 hour RPO and RTO for Tier 3. PWS classifies criticality of workloads into Tiers to reflect their importance relative to acceptable business operations during an outage event. These RPOs and RTOs should be considered minimum requirements. PWS would entertain a solution that maps to these different Tiers or exceeds the minimum requirements for all Tiers. PWS current storage performance is provided for respondents to position different storage performance tiers if applicable. PWS understands some Service Providers leverage large arrays that would exceed current storage performance. What does PWS want included in the Redundancy Testing?…
Coppertone customer buying process Consumer behavior refers to the actions taken by consumers in a particular marketplace and the reason for their actions. It is the study of how consumers use a specific product to satisfy their needs. Any organization needs to understand the behavior of its consumers to meet their ever-changing demands. Understanding the demands of the consumers helps in designing policies of production. Coppertone, just like any other business, is after increasing sales, and to achieve that, they need to understand the consumer preference. The policies formulated might affect the pricing of certain commodities. Knowledge of consumer behavior helps to gauge the relationship between the price and buying of the product. Consumers tend to buy a commodity in large quantities whenever the prices are low and shy off when there is an increase in the cost of the commodity. Coppertone has been able to introduce new products based on consumer behavior. Based on the performance of the previous products, the company has been able to understand consumer demands and come up with more products. Coppertone customer buying process…
Customer experience in an organization. Customer experience in an organization refers to the interaction between a corporate company and a customer over a long period of time. The customer‘s experience is achieved through direct or indirect involvement with a company. Direct involvement normally takes place when the buying or use of a product is initiated by a customer. Indirect involvement in cooperates advertising, unplanned meeting with sales representatives and news reports. The opinion behind implementing a culture of creating a customer experience is to sustain an ecosystem in which various components work together to achieve a healthy balance. The reasons for creating a customer experience includes; obtaining customer feedback on time, establishing who your customer is and developing an emotional connection with your customers. The three reasons are of major concern despite the three biggest challenges companies face when implementing a culture of creating a customer experience which includes; failure to have employee engagement, poor explanation of what customer experience means, marketers, failing to have a realistic view of their connection with customers. Reason number one states that you…
outcome expectation does not mediate the relationship between structural social capital on green customer citizenship behaviour. The study findings indicate that outcome expectation does not mediate the relationship between structural social capital on green customer citizenship behaviour. The findings indicate an insignificant path coefficient with a positive (β) value of 0.000 and t value of 0.270. Moreover, the relationship is considered insignificant at p-value of 0.790, which is more than 0.05. Therefore, H14 is rejected. The study findings are in line with earlier studies on green behaviour. A review of the available literature on the subject, it is also acknowledged that expected benefits and cost can vary based on the context in the motivation of individuals to participate in green customer citizenship behaviour (Azam et al., 2017, Lin and Hsu 2015). It is therefore noted that perceived benefits not nursery affect the extent to which individuals strive to participate in a corporate greening and advising other customer and advocate behaviour (Kankanhalli et al., 2005, Lin and Hsu 2015). In addition, the study findings reveal people of different ranks, religions,…
Customer Satisfaction and the Patient Portal Response Online portals are used as platforms for enhancing communication between organizations and other stakeholders. In the health care sector, patients’ portals facilitate communication between care providers and patients (Dendere et al., 2019). The organizations that are more likely to utilize portals include health care facilities, retails stores, learning institutions, and hoteliers, among others. The very reason for using patients’ portals is to enhance customers’ experience. They should have several specific features, which include information about the dates and times of appointments, health profiles about the patients, the outcomes of tests, and the kind of treatment being administered (Kudyba, 2018). In general, the information in the portal should provide detailed information about patients. The service providers should use the information to know more about their clients. The portals can increase customer satisfaction by facilitating engagement with the patients. The portals should be used as an electronic platform for accessing, storing, and managing information about patients (Kudyba, 2018). It is a strategy that is swift and more accurate when used correctly. The health care services…
Password control Chapter 3 Group managed service accounts for three to six servers could be regarded as favourites since there is no password control requirement. It supports simple identity service and configuration of services can be performed once. Secondly, virtual accounts helpin solving this problem because there is no password control, easy accessibility of the server as well as secure authorized network devices.A local service account can be used by the second server. It has one set back which is security policy prohibition. This will lead to the use of virtual accounts that has similar benefits. Question 2 Setting up passwords that contain specific requirements, for example, character length can be efficient for the five managers in the as required by windows server 12 without causing any inconvenience to other staff. The following steps can be followed: Access tools in the windows server manager and click the active directory administrative centre. Click systems in the local system accounts Click password settings container are the system windows open. You will find previous password settings, and by then, there will be no…
Different types of DDOS attacks First-name Surname1*, Second-name Surname2, and Third-name Surname3 1Affiliation 1, Email address, University, City, Country 2Affiliation 1, Email address, University, City, Country 3Affiliation 1, Email address, University, City, Country *Corresponding Author ABSTRACT This paper analyses different types of DDOS attacks while presenting the most effective measures for detecting and mitigating such attacks. The content acknowledges faults in some mitigation measures, therefore allowing the reader and future researchers to identify weaknesses of different techniques. The study also includes a diagram to illustrate how DDOS attacks are launched. Finally, the research outlines the essential elements of handling DDOS attacks, thus creating an opportunity for future researchers to enhance knowledge on the topic. . Introduction A denial of service can be defined as a malicious act aimed at preventing legitimate users from accessing specific websites and web services. On the other hand, a Distributed Denial of Service (DDOS) is a coordinated attack targeting the availability of services on a network or system. In this case, the services affected by the attack are referred to…