Non-technical skills The 21st-century skills, commonly known as the non-technical skills, are a mandatory requirement in today’s job market. Individuals who possess these skills always have the upper hand in landing a job and thriving in it in the competitive workforce. Additionally, job probations have been instituted by countless companies to test a candidate’s non-technical skills and their ability to apply them appropriately. These skills are essential regardless of the department or specialization of work. Technology has significantly advanced over time, and organizations have profusely integrated computers into their day to day activities. Therefore, having the necessary computer skills will enable an individual to prosper in his or her job. Managers require employees who are conversant with computer packages such as word processor, Excel, and PowerPoint to perform specific tasks such as writing letters and reports, analyzing data, and designing graphics. More so, company research, and sending emails to clients, demand for computer literacy. One of the most overlooked critical skills in these recent times is customer service. Customer service involves providing quality and professional assistance to clients. Customers are…