Patient Complain The present paper revolves around a complaint of Dr. Y. It will be divided into two sections- Task 1 and Task 2. Task 1 will be a response(direct approach) to the complaint of Claudia, the complainant. Whereas Task 2 will be a reflection (indirect approach) of an administrator while addressing Dr. Y disruptive issue. Task 1 Thank you for sending the email and letting us know about your experience with the doctor. We candidly appreciate clients who offer us feedbacks to advance out healthcare services. Foremost, I and the management apologize for the disappointment and inconveniences that you experienced in your primary care consultation with Dr. Y. We guarantee you that the satisfaction of patients is the top priority of the hospital, and we want the patient care to reflect the values of the facility. As parents, we completely understand the frustrations you faced coming all this way and getting substandard services. On conducting an investigation and confronting the doctor, we realized he is undergoing family problems for some weeks now. However, we acknowledge the wrong of our…

Literature review-Specific learning disability             MEDLINE and CINAHL databases provided relevant articles for this paper. The keywords used to search for necessary journal articles include specific learning disabilities, dyslexia, and dyscalculia. Specific Learning Disorder (SLD) means a disorder in one or more of the basic psychological processes involved in understanding or in using spoken or written language (Abbott et al., 2017). This disorder is characterized by a student’s inability to read and think. SLD includes various conditions, such as developmental aphasia, brain injury, and dyslexia. However, SLD excludes problems that are related to economic and emotional disturbances. Abbott et al. (2017) assert that dyslexia is a specific learning disorder that interferes with student’s ability to read and write. Children who have dyslexia are hardworking in their academic life. They always work smart to ensure that they have achieved their goals in life. However, the research has shown that they experience some difficulties in linking of words and sounds. The study has also shown that 5% of citizens of the United States of America (U.S.A) have symptoms that are related to dyslexia disorder,…

What are the top web design skills that you must know about in 2020? Website designing happens to be one of the most popular creative fields of study. However, given the current trends in the market, there is an increased demand for such designers in the market. The web designs Singapore of the eminent designers help one to formulate the best strategies to reach the masses with their business without any hassles. With continuous developments and changes in this field of study, it is no wonder that there is always a competition to strive for better here. So what makes you the great among the lot available in the market? Here are some of the essential skills that you must know in 2020 to accentuate your business as a web designer in the market: Visual designs A successful web designer must possess an advanced level of understanding in terms of their visual designing skills. Visual designing refers to the skill of choosing the appropriate design strategies and principles to be overall improve the feel and look of the website. It…

  Intelligence Report                     EXECUTIVE SUMMARY This intelligence report is about a possible violent crime threat by  Buy America Direct towards Boxing Station Entertainment Inc. BAD seeks to destroy the BSE premises using explosives and network hacks due the latter’s refusal to cease importation of Box Stations from China. The case covers terrorist activities from 2019-11-01 to the current date 2020-2-23, falling under the jurisdiction of the Federal Bureau of Investigations. The report compilation is by Agent “Students Name”, Department of Homeland Security.   ADVERSARY, MOTIVATION, AND JURISDICTION   Summary of SARS The Suspicious Activity Reports give an account of a possible violent threat to Box Station Entertainment by a criminal organization dubbed Buy American Direct. On 2019-001, Box Station Entertainment received a letter from Buy American Direct, threatening it to cease its operations of importation of Box Stations from China, failure to which they would destroy all the distribution warehouses in the United States.  The management personnel and senior executives dismissed it. 2019-002. Deputy Sheriff James Fuller observed a suspicious…

Power and influence Some of the influence tactics used are; silent authority where a student in power uses authority to request a change from a college instructor. The assertiveness tactic is applied through intimidating college instructors. Information control occurs by providing indirect control to college instructors by students. Coalition formation is a form of influence tactic where through consensus, the students and college instructors agree on an issue. An upward appeal as an influence tactic in a case of students and college instructors occurs through the students influencing the instructors. The persuasion technique of influencing prevails through students convincing the instructors to undertake some form of alignment. Ingratiation and impression management technique students influence instructors by becoming more likeable to their beliefs.   Exchange techniques in influencing can prevail through students persuading their instructors to comply with specific guidelines if their needs are fulfilled (Sherman,2018). An ingratiation and impression management technique is more reliable in the case of students trying to influence their instructors on certain issues (Sherman,2018). It is recommendable as the method is based on creating a form…

Concept of Metacognition in Learning             Metacognition is an excellent example of an idea that is widely related to when students are learning. This particular concept is useful during learning, as observed by teachers. Metacognition is the general ability of our minds to control and monitor activities. Moreover, it is a crucial component of competence when teaching (Chevalier et al., 38). A student who possesses brilliant metacognitive ability has a better capacity to learn effectively. Students keep track of their comprehension as they engage in learning; for example, students might ask themselves questions if they fully understand a new concept. If at all a student finds out he or she is not in a position to understand or make proper headways, he or she can decide to take important corrective ways. Besides, not all students can report to their daily tasks using metacognitive strategies when having personal studies. However, multiple types of research have suggested that metacognition can get developed in students. This development will get achieved as long as instructions get embedded with metacognition strategies. Metacognition strategies improve the…

The Native Language of Americans website The Native Language of Americans website, Live Science website, Center for Education website, Commisceo Global, and CNN are some of the websites that contain information on the various cultures of different communities in America. Live Science website covers the Mexican culture in depth. It describes the language, religion, values, foods, arts, clothing, holidays, and celebrations of the Mexican people. The website explains how the Mexicans highly regard their culture and expect others to honor it too. This website offers crucial information for an employer who is dealing with Mexican staff. For instance, the employer can tell the holidays that are important to a Mexican so that he can tell when to give off days (Zimmermann, 2017). .   The Native Languages of the Americas website is a good source for information on the Native Indians. The website is also quite detailed, and it describes the culture of Indians who are living in different areas in America. It covers their origin, cultures, beliefs, and economic practices (Native. Language. org, n.d). The Center for Global Education…

Study & Travel Programs 2020 So you want to have fun and study! You will definitely have a lot of fun, excitement, preparation and most probably confusion. It might be tricky deciding on where to travel, where to stay, how long, and how to travel. Wondering what the best study programs? Well, here are the top three programs. Ef Language In Spain You can decide to travel to Spain for a semester or a whole year and learn Spanish. There are centres such as Madrid, Barcelona, and Malaga that you study Spanish and live it. You can join students from across the globe and have a fantastic study abroad experience. You will learn the language, achieve fluency, see the world, and make friends from different countries.. You can study for 6, 9 or 11 months depending on your availability. You will add the credits earned to your resume and have fun at the same time. University of Edinburg You can choose to study abroad in Scotland for a semester or a year. You will enjoy studying amid beauty, history as…

 5 best Tips for taking online courses Thanks to the advancement of technology, you can earn a college degree without having to attend classes. There are various reasons why you may consider taking online classes. But how do you accomplish your dream of taking online classes? Adopt these tips to help you address challenges and be able to get the most out of your program. Set realistic goals You will find different workloads for different online courses. Make sure that you know the amount of time required for you to be able to balance study with other commitments like work. It is up to you to understand and make sure that you have allocated enough time for you to finish the assignment on time.. Take it like a real course When it comes to online classes, you should have discipline and promise yourself that you are going to work on it. Be flexible so that you can be able to finish your work within the given time. Always remember that you are paying for that online course. Just as you…

RECONSTRUCTION AFTER AFRICAN AMERICAN CIVIL WAR After the African American civil war, there were many social, economic, and political instability because of civil war. There was a need for reconciliation between these nations to retain their economic, political, and social status (Haldeman, 2016). The following were some of the social ways that used to reconcile Americans and African countries. Resettlement of slaves Slaves that captured in America freed and given civil rights. In regards, it showed a constructive step since most of them were the reason for civil war. Blacks from Africa demanded that the federal government give freed slaves land. Gen. William T. Sherman raised it. There was a large swath of land that was given to slaves in 1865 in Georgia and South Carolina. It ordered them to sell or rent the areas to freed slaves and black families. Literacy expansion and education There was a long-term engagement of the African-American community in improving access to education. It was aiming at fostering social order and expression of the need for freedom in 1879. It was also aiming at…

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