COMPANY MAPPING, ANALYZING AND TESTING SOLUTIONS

COMPANY MAPPING, ANALYZING AND TESTING SOLUTIONS

Staff shortage is very stressful while making sure that an organization is operating normally (Nithithanatchinnapat & Joshi, 2019). Such a problem may lead to a company losing revenues. Staff shortage is mainly caused by the recent departure of staff from an organization. It can also be caused when the demand for workers increases, but the size of the team providing service remains the same. Staff shortage usually leads to many excuses that may lead to a decline in the productivity of a company. Staffing is key since most of the operations of the company are done by staff. If a company is straining in having team to deliver to customers, it may create a situation that a company is unable to meet its expenses. If customers receive poor services, then most of them tend to diverge from the company to other companies that offer the same services. The company ends up lacking cash flow, which may lead to more staffing problems if they are unable to meet the demands of the employees. Therefore, there is an urgency in making sure that an organization comes up with the necessary measures to address the issue. The existence of enough staff will lead to the growth and productivity of the organization.

To address the issue of staff shortage, data will be collected, which will enable the organization to implement the necessary recommendation from the data analysis. Data will be collected basing on the following aspects: effective communication will help in aiding the organization to know how to communicate effectively, easing operations in the organization. It will also support the organization has clear communication channels that are desired by the staff. Service quality, to be able to get ideas on how the company will be able to deliver quality services to the customers, which will help the company in making sure it retains the customers. Work allocation will help in making sure that the staff is comfortable with the roles they will be performing. In doing so, the company will be in a position to be more productive, goal setting, getting more information that will enable the company to set goals that should be achieved by the staff. It will help the organization in achieving its strategic objective, service time, the time that will be more comfortable for the employees to do service delivery, hence minimizing work backlog..

The human resource department will do the data collection. They will be able to collect data from the staff that exists in the company. The data collection will be done during a specific time that will be set by the organization. The data collection methods that will be used by the company will include closed-ended surveys and online quizzes. They will be online based questions; the staff will have a predefined answer options to choose from. It will entail yes or no, multiple-choice questions, and checkbox questions. The company will also use quantitative interviews to get a response from the staff. The interview will be delivered inform of close-ended questions, and they will also be in the same format and same order to all the respondents. The necessary department will analyze the collected data. After that, the department will come up with the essential recommendations that will be implemented by the company.

Reference

Nithithanatchinnapat, B., & Joshi, K. D. (2019). A global view of what fixes information technology skills shortage: Panel data analyses of countries’ human and technology resources. Journal of Global Business Insights, 4(1), 59-77.