Emotional Intelligence

Emotional Intelligence

Emotional intelligence is the capability of identifying and managing your emotions and those of the other people (Petrides at el., 2016). Emotional intelligence v-can be naturally inherited in some people, while in others, especially the leaders, it is a skill that should be developed and practiced. The manager can use self-awareness in recognizing their own emotions, their strengths, and understanding how those characteristics affect others in the workplace. Self-regulation assists managers in wisely managing their emotions at the workplace, and they should show or restrain the emotions based on what is necessary at the situation. Being empathetic will mean that the managers will have the ability to identify and still understanding the emotions of others, and that can be done through the managing imagining that they are in the position of others. The managers should always be motivated, meaning that they should be enjoying what they do, working hard to ensuring that they achieve the goal of the organization and not being driven by monetary things.

References

Petrides, K. V., Mikolajczak, M., Mavroveli, S., Sanchez-Ruiz, M. J., Furnham, A., & Pérez-González, J. C. (2016). Developments in trait emotional intelligence research. Emotion Review, 8(4), 335-341.