Evaluation Essay
The author of the essay uses the expression “first of all,” to bring out the criteria of focus to the paragraph. The expression draws the attention of the reader in the sense that they are urged to consider the contents of that particular paragraph before indulging in the body of the essay. In this case, the author requires the reader to focus on the details of their experience in the hotel. The author compels the reader to focus on the conventional first things that the waitress lacked. For instance, greeting the customers before attending getting their orders forms a common knowledge to the waitress in most restaurant. Therefore, the author uses the criteria to draw the focus of the reader toward the misconduct of the waitress.. Don't use plagiarised sources.Get your custom essay just from $11/page
The author mentions that the waitress could not give them enough time to check through the menu. In this case, the author judges the character of the waiter with the criteria of being rush. According to the author, a competent waitress would allow the customers to familiarize themselves with the menu before they could order anything. The judgment of the author that the waitress is rush and cares less about details reached a confirmation when the waitress served the author’s friendship with a wrong drink.
Toward the end of the essay, the author suggests that the distance conversion, two tables away, by the waitress bothered them. In this case, the author judges the waitress with a lack of etiquette. The suggestion also brings out the carelessness of the waitress in conserving the ethic of excellent customer service. At this point, the author applies the criteria of reason to separated the waitress from the restaurant. The author does no discourage people from checking into the restaurant. Instead, they suggest that people visit the restaurant since they may be served with a better waitress than the one who served the writer and a friend.