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Finance

India Infoline Finance Limited (IIFL) REVIEW

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India Infoline Finance Limited (IIFL) REVIEW

IIFL or India Infoline Finance Limited is a full-service stockbroker formerly known as IIFL Holdings Limited and the headquarters located in the city Mumbai, India. India Infoline Limited is one of the premier financial providers of India.

India Infoline has started its services in the year 1995, and Mr Nirmal Jain and Mr R. Venkatraman are the founders of IIFL. Moreover, it is one of the largest and oldest financial firms with multiple verticals, and the stock broker is one of its financial services.

IIFL managed to spread its trading network in more than 4000+ locations if more than 900+ cities in India. Also, the full-service broker holds its services in multiple foreign towns like Hong Kong, Dubai, New York, Singapore, Geneva, Mauritius and London.

The key offering of the broker is the research services, Equity and commodity trading. IIFL is a listed broker on BSE (532636) and NSE (INDIA-INFO) for Security Trading. From recent reports it was found that the average daily turnover of the broker is around Rs. 4355 Crores in Equity trading and Rs 2254 Crores in commodities.

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Initially, IIFL was launched as just a retail broking firm and additionally launched its 5paisa trading platform and solution. The 5paisa offered discount brokerage services and charges to its customers. It allows the users to trade freely and invest in all segments within a single trading platform.

India Infoline Ltd offers a user to trade across a variety of services, investments and trading products including:

  • Equity Trading
  • Currency Trading
  • IPOs Investments
  • Fixed Deposits
  • Investments on Mutual Funds
  • Commodity Trading
  • Investment in Bonds
  • NCDs
  • Loans
  • ETFs
  • IIFL Portfolio Management Services

 

  • IIFL Securities Trading Platforms and Softwares.
  • IIFL Securities Trader Terminal Desktop – A Desktop Based Application

The IIFL Trader Terminal is an executable trading application for windows-based laptops or desktops. The latest version 4.0 needs the .Net framework to be installed on the system before installing this Trade Terminal desktop application.

 

The Trader Terminal Desktop application comes loaded with a variety of advanced features including:

  • It comes with a highly secured login and integrated with various authentication measures.
  • The application comes with real-time market watch list features and updates.
  • The application allows the user to place quick and confirmed orders within minutes. It helps in offering the best trading performance.
  • The Trader Terminal allows the investor to check the market calls, research and market reports. It includes both technical and fundamental analysis.
  • Being a trader, you will be getting analyzed heat maps, technical indicators and various trading charts.
  • The user can customize and personalize the dashboard based on the trading preference. The dashboard comes with a set of trading widgets to offer alerts and notifications.
  • The trading application is integrated with fund transfer feature with all popular banks of India.

 

  • IIFL Securities Markets App – A Mobile-Based Trading Application

India Infoline Finance Limited offers its new-age mobile trading application named as IIFL Markets. However, it is available only for Android-based mobile devices. It is considered as one of the best-rated mobile-based trading application with more than 20,000+ active users.

Here are some best features of the mobile application of IIFL Securities Markets App:

  • The IIFL Markets application comes with one swipe trading feature. The feature allows the user to trade in just single swipe. It enables a trader to grab each and every stock and trade without any delay.
  • It is equipped with watch lists up to 50 scripts and the trader can manage the portfolios in a better-organized way.
  • The mobile application allows the investor to place IPO and OFS from the app itself. As most of the other brokers don’t include these features in their mobile-based trading platforms.
  • The trading platform is fully customizable as it allows the user to set up alerts depending upon trading pattern and preferences. The different segments where you can set notifications like stock price rise or fall, price limit, and many other scenarios.
  • The application comes with a unique message board feature it mainly allows the trader to analyze other trader’s trading behaviour according to the latest marketing trends.
  • It also helps to guide the users to open and run their DEMAT Account.

 

  • IIFL Securities Trader Terminal – A Web Based Terminal

 

Nowadays web-based trading platforms starting gaining importance. The broker based IIFL Trader Terminal offers web-based trading with a very optimized and user-friendly interface with no hassle of download and installations.

 

It comes loaded with multiple additional trading features including:

  • The user will get advanced technical indicators with a variety of charts, tools for trade analysis.
  • All segment orders with superfast execution
  • The broker provides in-depth research reports directly within the platform. It also offers real-time updates based on market positions.
  • The terminal offers one-click square off and cancellation of pending orders.
  • Live streaming quotes with price watch lists
  • It generated profit and loss reports with live margin and market positions.
  • The broker offers market depth reports and charts, including best 5 bids and offers on live stocks.
  • Online real-time fund transfer from all nationalized banks, including Private and Public sector banks.
  • The trading terminal offers not only top technical and fundamental charts but also historical charts.
  • IIFL Securities Customer Care, Support and Office Addresses

IIFL offers a variety of customer services communication channels for its clients. some includes:

  • Over Phone
  • Via Email
  • Toll- Free Number
  • Whatsapp assistance
  • Missed call service
  • Offline branches

Apart from all communication channels, IIFL needs to manage them effectively as the most beginner and small investors faced difficulties to get in touch with them.

But with time, the investor understands the working methodology of the brokers, which makes the overall process very easy and quick. The main advantage of this full-service broker is that it offers whole lot of varieties of services without compromising any of the trading segments.

Registered OfficeIIFL House, Sun Infotech Park,Road No. 16V, Plot No.B-23
Thane Industrial Area,
Wagle Estate, Thane – 400604
Corporate OfficeIIFL Center, Kamala City,
Senapati Bapat Marg,
Lower Parel (West),
Mumbai – 400013
Segment Customer Service Contact no.Email ID
Equity/Currency022-40071000cs@iifl.com
Mutual Funds1800-200-2267info.iiflmf@iifl.com
Commodity/Spot022-40071000comm@iifl.com

 

Insurance1860-267-3000

7039-050-000

cs.insurance@iifl.com
Institutional Equities022-46464600info@iiflcap.com
Non Convertible Debentures1860-267-3000

7039-050-000

cs.ncd@iifl.com

 

 

  • IIFL Securities Prices and Charges
  • IIFL Securities Account Opening Charges

The broker charges some onetime charges to open trading and DEMAT Account. Here are the costs in details:

SegmentsAccount Opening Charges
One time Account Opening charges for TradingRs. 750
One Time Account Opening Charges for DEMATRs. 555
Annual Maintenance Charges for Trading Account (AMC)Rs. 0
Annual Maintenance Charges for DEMAT Account (AMC)Rs. 300

The account opening and the AMC are relatively high when compared with other brokers, but considering its brand value, it is acceptable.

The broker charges Rs 750 and Rs.555 for trading and DEMAT account opening charges respectively. Whereas the AMC for DEMAT Account is Rs 300 and the AMC for Trading Account is free of cost.

 

  • IIFL Securities Brokerage Charges and Plans

The full-service broker offers best in class brokerage plans based on customer preferences and needs: here are some methods in details:

  1. IIFL Securities Variable Brokerage Plan

This plan is mainly for those traders who trade in substantial volume ion monthly basis in a specific segment:

  1. IIFL Delivery Cash Volume

This plan is best for long term investors with a facility of short trading. Here are the details:

Monthly volume in lakhsDelivery Brokerage rate in percent
Less than 10.60
1 to 50.55
5 to 100.45
10 to 200.35
20 to 600.25
60 to 2000.20
More than 2000.15

 

  1. IIFL Intraday Cash Volume

This is for short term investors for quick returns, especially one-day trading. Here are some details about the plan:

Monthly Volume in LakhsDelivery Brokerage percentage rate
Less than 200.05
20 to 1000.04
100 to 5000.03
More than 5000.02

 

  • IIFL Futures Volume

This plan is genuinely focused on users who prefer trading in futures segment. Here are full details about the project:

Monthly Volume in lakhsIntraday in percentSettlement in percent
Less than 1000.050.05
100 to 5000.040.04
500 to 10000.030.03
1000 to 50000.0250.025
More than 50000.020.02

 

  1. IIFL Option Volume

Mainly designed for users who prefer investing in options. The full brokerage details mentioned below:

Monthly Premium volumes in lakhsIntraday in percentSettlement in percentMinimum brokerage per lot for IntradayMinimum brokerage per lot for Settlement
Up to 4 lakhs2.52.5100100
4 to 10 lakhs2.02.0100100
10 to 20 lakhs1.751.7580100
20 to 50 lakhs1.251.2560100
More than 50 lakhs1140100

 

  • IIFL Securities Transaction Charges

Here are all details of the transactions charges levied by the broker on its clients:

SegmentsTransaction Charges
Equity futures0.0021%
Equity delivery0.00325%
Equity Options0.051% on premium
Equity Intraday0.00325%
Currency Options0.051% on premium
Currency Futures0.0021%
Commodity0.0028%

All the transaction charges are approved and prescribed by SEBI, and it satisfies industry standards. The broker offers the best reasonable charges to its users.  It charges 0.0021% for Equity Futures and Currency Futures, 0.00325% for Equity intraday and Equity Delivery, 0.0028% for Commodity and lastly 0.051% on premium for Currency Options and Equity Options.

 

  • IIFL Securities Other Charges

In the table below, we had provided all the additional charges the broker impose on the user while performing trading.

SegmentsOther Charges
STT0.0126% of Total Turnover
Stamp DutyDepends on State (very minimal)
Transaction Charges0.00325% of Total Turnover
SEBI Turnover Charges0.0002% of Total Turnover
GST18% of (Brokerage + Transaction Charges)

Keeping aside all the brokerage charges, the broker does have some mandatory small fees. The costs include STT of 0.0126% total turnover, the transaction charges of 0.00325%, 0.0002% of total turnover as SEBI Charges, the stamp duty charges varies with state and the GST charges is 18% of the brokerage and the transaction charges.

 

  • IIFL Securities Margin and Exposure

In the below-mentioned table, we had provided all margin and exposure-related details of IIFL Securities to its users.

SegmentsMargin and Exposure
EquityUp to 20 times margin on Intraday

and

up to 3 times Exposure on Delivery

Currency FuturesUp to 2 times leverage on intraday
Equity FuturesUp to 3 times margin for Intraday
Equity optionsNo leverage on Buying

and

up to  3 times exposure on shorting

CommodityUp to 3 times exposure for intraday
Currency OptionsNo leverage on buying but offers up to 2 times margin on shorting

IIFL offers up to 20 times and 3 times advantage on Equity Intraday and Delivery respectively. The broker provides up to 3 times advantage for intraday on both Equity futures and Commodity. For both Currency Options and Equity Options, there is no buying leverage, but the user will be availed with 2 times and 3 times margin on shorting. Lastly, Currency Futures offers up to 2 times on intraday.

 

  • IIFL Securities Comparison with its Closest Competitor

 

  • IIFL Securities Comparison With Closet Discount Brokers
BrokerIIFL Securities5paisaZerodhaUpstox
Service TypeFull-Service BrokerDiscount BrokerDiscount BrokerDiscount Broker
Brokerage RangeRs. 0.05 per shareRs. 10Rs. 20Rs. 20
Account Type2 in 12 in 12 in 12 in 1
Equity Delivery0.50%Flat Fee Rs 10FreeFree
Equity Intraday0.05%Flat Fee Rs 100.01% or Rs 20 whichever is lower0.01% or Rs 20 whichever is lower
Equity Futures0.05%Flat Fee Rs 100.01% or Rs 20 whichever is lower0.01% or Rs 20 whichever is lower
Equity options1% of Premium or Rs. 100 per lot whichever is highFlat Fee Rs 10Flat Fee Rs 20Flat Fee Rs 20
Commodity

Option

NAFlat Fee Rs 10Flat Fee Rs 20Flat Fee Rs 20
Currency futuresRs. 25 per lotFlat Fee Rs 100.01% or Rs 20 whichever is lower0.01% or Rs 20 whichever is lower
Currency options1% of Premium or Rs. 100 per lot whichever is highFlat Fee Rs 10Flat Fee Rs 20Flat Fee Rs 20
Rating4.2 out of 54.0 out of 54.3 out of 54.3        out of 5

 

  • IIFL Securities Comparison with Closet Full Service Broker.
BrokerIIFL SecuritiesSharekhanAngel brokingEdelweiss
Service TypeFull-Service BrokerFull-Service BrokerFull-Service BrokerFull-Service Broker
Brokerage RangeRs. 0.05 per share0.1 to 0.5%Rs. 15 to Rs.30Rs. 10 to 0.5%.
Account Type2 in 12 in 12 in 12 in 1
Equity Delivery0.50%0.5% or 50 paisaRs. 15 /trade less than Rs. 50k order

Rs. 30/trade more than Rs. 50k order

Rs.10 / 0.01% whichever lower
Equity Intraday0.05%0.1% or 10 paisaRs. 15 /trade less than Rs. 50k order

Rs. 30/trade more than Rs. 50k order

Rs.10 / 0.01% whichever lower
Equity Futures0.05%0.1% or 10 paisaA flat fee of Rs. 30/ orderRs.10 / 0.01% whichever lower
Equity options1% of Premium or Rs. 100 per lot whichever is high2.5% of Premium or Rs 250 per lot whichever is highA flat fee of Rs. 30/ orderFlat Fee of Rs. 10
CommodityNA0.1% or 10 paisaA flat fee of Rs. 30/ orderNA
Currency futuresRs. 25 per lot0.1% or 10 paisaFlat fee of Rs. 30/ orderRs.10 / 0.01% whichever lower
Currency options1% of Premium or Rs. 100 per lot whichever is high2.5% of Premium or Rs 250 per lot whichever is highA flat fee of Rs. 30/ orderFlat Fee of Rs. 10
Rating4.2 out of 54.0 out of 54.3 out of 54.1 out of 5

 

  • IIFL Securities Complaints received at BSE/NSE

Here are some details of customer complaints raised against IIFL Securities. In this part we mainly gathered all complaints and grievances that went to the trade exchanges for resolution.

ExchangeFinancial YearNumber of Clients *Total Complaints **
BSE2019-2038,0657
NSE2019-20199,08872
BSE2018-1948,54219
NSE2018-19221,753133
BSE2017-1888,97536
NSE2017-18225,435138
BSE2016-1798,13325
NSE2016-17197,996220
BSE2015-16112,13642
NSE2015-16262,930238

 

  • IIFL Securities Merits and Demerits
  • IIFL Securities Merits
  • Over 4000 branches all across the country to offer the best customer service.
  • One of the oldest brokers holding an experience of more than 20 years. The maturity offers good trust amongst its investors.
  • Allows the user to trade in all types of trade segments without any compromise.
  • Offers best in a class mobile-based trading app named IIFL Markets to avail best trade performance to its traders.
  • The broker offers the best quality trading platforms, especially in house developed with perfection and optimized well to handle all latest trading segments.
  • The broker offers super flexible brokerage plans to generate best profitable trade to its users.

 

  • IIFL Securities Demerits
  • IIFL is one of the worst brokers in the case of complaints raised on NSE and BSE.
  • Poor customer service is the leading cause of trade-related concerns.
  • Investment mainly in mutual funds is not at all worthy with this broker.

 

  • IIFL Securities – Conclusion

IIFL must be considered one of the best full-service brokers of the country.  The broker offers some best in class trading features with advanced trading platforms.  It provides client-focused services by implementing the latest technology in its mobile apps and offers best-suited brokerage plans understanding the needs of every specific user.

 

However, IIFL mainly offers its business services from medium to heavy traders to earn the best revenue regularly in the form of brokerage charges. Well, it is quite tricky for beginners and newbie investors to use brokerage services. Lastly, due to highly effective brokerage rates offered by multiple discount brokers, the competition to full-service brokers like IIFL becomes more intense and critical.

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