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Managing Conflict

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Managing Conflict

Application of theory

For a manager, conflict management is a skill that is important since there is a likely chance that conflicts may arise in the workplace. The rules of engagement should always be utilized accordingly to ensure that disputes are resolved accordingly. Factors to consider when triggering the state of engagement includes focusing on the factual evidence present, working with more information, while making decisions, utilize humor to ease the pressure within the room, and also resolve the issue without issuing a forceful consensus. Conflict resolution can be achieved by the use of the two-dimensional model of conflict behavior as a manager. Effective managers utilize several approaches provided to ensure that they manage conflicts to the full extent.

Relevance to self

Understanding and implementing the right approach towards conflict resolution is essential for any manager since they ensure that target goals and objectives are met on time, and a working partnership is maintained on a reasonable level. Even with the expose and dependence on one approach, effective managers use diverse strategies to achieve the desired goal. With a single-approach mindset being one of my weaknesses as a manager, I aim to employ different strategies henceforth. This may include the selection of the right plan based on the distributive or integrative perspectives on negotiation. I may also utilize situational considerations where I select my conflict management approach, founded on the importance of the issue, relative power, time constraints, and importance of the relationship..

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Application in practical terms

After improving my management skills in conflict resolution, I can now proceed to apply it in problem-solving. This might include establishing overarching goals, separating the people from the issue at hand, and placing focus on welfares and not positions. Also, creating new options that have mutual gains, utilizing objective criteria for evaluating alternatives, and defining success concerning real gains can be achieved if the right management skills for conflict management, including overall management, are factored into place.

Importance to leadership

Managing conflict is an essential asset to a manager or leader since they are bound to encounter such a challenge in their line of work. By managing conflicts, managers can resolve any interpersonal confrontations by allowing collaborations to take place. Conflict management helps a lot in reinforcing the relationship between staff and automatically eliminates half of the problem. People need to feel motivated and exciting and challenging at work every day. It must be discussed with everyone before implementing any idea, and nobody should ever feel neglected or excluded. Each employee, therefore, feels indispensable and strives to live up to his colleagues ‘expectations and to make the best contribution possible for the organization.

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