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MARK 110 Marketing Plan    

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MARK 110 Marketing Plan

Part 1: Situation Analysis (SWOT), Marketing Objectives, and Positioning

 

Name of product or service:  Packaging

Company name: Great Little Box Company

Location: 748 Market Street
Victoria, BC V8T 5K5

Years in business: 38 Years

Website: www.glbc.co.ke

 

Detailed description of product/service:  The Great Little Box Company(GLBC) deals with all aspect pertaining packaging ranging from designing, printing and applications and also fulfillment. They also deal with shipping and warehousing.

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Current stage of product/service development:  The current stage of the Great Little Box company(GLBC) is at maturity. The market is saturated and the products are at a constant rate of sales. The market is very competitive and has lead the company to develop other services to supplement the packing services. This services includes warehousing and shipping. The company has enjoyed maturity stage for a long period of time for the better services it offers to its customer.

 

 

 

PHASE I:  PLANNINGStrengths and weaknesses can include such factors as financial and capital resources, management/employee expertise, capacity for growth, brand recognition, existing networks, customer relationships, sustainability, etc.
1.      Strengths (INTERNAL, favourable)

·         The company has low overheads which makes it possible to offer good value to customers.

·         The GLBC can change direction quickly if it finds that the marketing is not working as planned.

·         The company that GLBC consult has a strong reputation in the market.

·         The company is able to respond very quickly as it does not have red tape since it does not require high management approvals.

 

2.      Weaknesses (INTERNAL, unfavourable)

·         The company is suffering from the modest advertising budget.

·         The company is located at two different locations which makes it hard to reach a lot of customers.

·         There are higher overhead costs which affects the workings of the company.

·         The company is suffering from the shortage of consultants at operating level rather than in partner level.

·         It is suffering from multidisciplinary assignments because of its size.

 

 

 

 

PHASE I:  PLANNINGOpportunities (EXTERNAL, favourable)
 i.   Competitive Opportunities:

·         GLBC enjoys a well established position with a well-defined market niche.

·         It also enjoys well-defined market consultancy in areas other than the human resource management.

 

 

ii.   Legal/Regulatory Opportunities:

·         Local government wants to encourage the local established businesses hence it is lowering the tax so as to reduce the cost of production.

 

 

iii.   Economic Opportunities:

·         Due to the large expansion of the company is able to meet the demand of both the local and the nation in the field of packaging.

 

 

iv.   Social Opportunities:

·         The products provided by the company does not account for cultural diversity in the region.

 

 

v.   Demographic Opportunities:

·         The packaging company is not affect by the culture of the people living in the area hence the business thrives well no matter the culture in the area.

 

 

vi.   Technological Opportunities:

·         Due to the advancement in the technology the customers are able to order goods and services at their homes and delivery is fast. Also other business take it slow in adopting the new technology due to resources required hence the company has enough resources making it leading in technological advances.

 

 

 

 

 

 

PHASE I:  PLANNINGThreats (EXTERNAL, unfavourable)
 i.   Competitive Threats:

·         The business sector is expanding with many future opportunities for a company to succeed but also the competitive companies are growing at a higher rate.

 

 

 

ii.   Legal/Regulatory Threats:

·         The national government has banned the use of paper bags due to environmental pollutions.

·         Reduction in working hours due to increased crime.

 

 

iii.   Economic Threats:

·         The government has open the open border policy to encourage foreign companies to join the economy hence increased competition.

 

 

iv.   Social Threats:

·         New trends in the industries hence lack of need for packaging.

·         The world is going through high cultural changes leaving old habits in the past like packaging since people package for themselves.

 

 

v.   Demographic Threats:

·         The young generation is dominating the region. This generation march with the new trends making it hard to provide them with the packaging services.

 

 

vi.   Technological Threats:

·         Advanced technology hence services like printing people do them at their homes.

 

 

 

End of MP Report Part 1

PHASE I:  PLANNINGMP Part 2a – Target  Market: Which Greater Victoria market segments are most likely to purchase product/service, and why?
Address all relevant geographic, demographic, psychographic, and behavioural variables.  Based on your research, what is the approximate size of your target market within Greater Victoria?·         The segments of Greater Victoria market segments mostly to purchase the company’s products are the schools and stores that deals with stationeries. This is because the company’s products are printing and packaging making easy to be used by school during their transportation of products and storage.·         The company deals with packaging and it has open branches in other areas like New York hence it is able to deal with production country wise. The market size would be countrywide.

 

Objectives: Based your target market, and considering the various competitive, economic, and other external environmental factors described in your SWOT analysis, what are reasonable objectives for unit sales and market share within the Greater Victoria area?

·         after 3 months:  the objectives of the company after a period of three months would to ensure that there is the favourable value for the cost of the products. It is to ensure that the cost of the product that the customers are matching the quality of the products provided.

·         after 6 months: the other objective after a period of six months would be to ensure profitability is maintained.  It is to ensure that there is balance between the revenues and expenses.

·         after 12 months:   after a period of twelve months the objective is to cross-sell more products to customers. It is selling of the different products to the same consumer.

 

Provide a rationale for your sales objectives, explaining why you feel these objectives are realistic.

·         The company should adopt a rationale sale objective which helps them attract customers without incurring more cost that needed. Like the objective of reducing customer acquisition costs. Setting a cost objective for the acquisition of customers helps in reducing the cost and help to develop better strategy to be used by the sales team.

 

Differentiation and positioning: What makes product/service unique and how does it compare to competition?

·         Convenience the products are unique when they are easy to use as compared to other products in the market.

·         Quality if the products stand at top notch of the other products being provided by other sellers and producers.

·         Reliability when the product is used never fails the consumers is said to be reliable.

 

 

Issues/Concerns: What key questions or concerns need to be answered or addressed?

·         Is the product meeting its objectives that it was made to?

·         Does the quality of the products meet the price being provided with?

·         Does the customers have complains about the product provided by the company?

 

 

 

Part 2: Marketing Mix Elements, Implementation, and Controls

PHASE I:  PLANNINGPRODUCT STRATEGY (consider strengths, weaknesses and target markets from Part 1)
What is core customer value provided by this product?

·         The core customer value provided by Greater Little Box Company (GLBC)is packaging and storage. The customer is seeking which company can provide them with storage and packaging they can trust and turn to. GLBC provide confident to customers for their products since they would be safe.

Describe actual product; how will it provide utility and value?

·         The GLBC company deals with packaging, printing, warehousing and transportation. The GLBC has been in the market for a long period of time dealing with its customer hence the knows all the customers needs making it easy for them to provide quality products to the customer. They also do very well in during transportation as the products reaches to the customers at their original nature.

Describe augmented product features; how will they provide utility and value?

·         The discounts coupon this is to encourage the users to return the products if the felt that it does not meet their needs as expected. Through offering of discount coupons, the customers have confident that the products are of good qualities.

·         Freebies these are the offers that are provided on the ways to use the products.

·         Services sells these are the services provided after the sales of the product like transportation and installation.

Discuss appropriateness and effectiveness of brand name and/or logo:

·         When the company is choosing the brand name and the logo it must consider the name or logo that is memorable, that is distinctive and also that it is easy to pronounce.  When a company has great brand it can be able to distinguish it from other companies in the crowd and also its products and services.

Describe key features of product packaging:

·         Among the key feature of the product packaging is ability to protect the content. The main function of packaging is protecting the contents being damage, watering, and also other contaminations.

·         Another feature is convenience this is to make sure the product is not too heavy and too bulky.

·         The other feature is status. During the packaging the company should ensure that the prestige of the person carrying the product is well maintained.

End of MP Part 2a

PHASE I:  PLANNINGMP Report Part 2b  PRICE STRATEGY (consider target markets and financial objectives from Part 1)
What initial pricing strategy do you recommend, and why?

·         Value based pricing the price is a better fit with the customer’s perspective. It also allows the company to be more profitable, meaning the company can acquire more resources and grow the business. Furthermore, when the prince does not work, the solution is not just to lower the price, but to establish what customer value.

How sensitive will demand be in terms of price elasticity, and why?

·         when the price increases compared to equilibrium price the customer will shift to other competitors whose price is at equilibrium leading to fall in demand. Also when the price falls bellow the equilibrium the demand will be high as it attracts more customers.

What various price adjustments should be implemented over each stage of the product life cycle, and why?

·         Development stage the pricing strategy to use at this stage will be market penetration that is pricing products low, which help the company penetrate the market and to gain consumer attention and later on it can increase the price when it has customer loyalty.

·         Growth stage the pricing strategy to use in this strategy will be competitive pricing strategy. The company needs to work on getting customers to their product over the competition. As a result, the company can lower the price or else do more marketing.

·         Maturity stage the best pricing strategy in this stage is competitive pricing strategy. The company may consider cutting prices to keep customer but not below the break even price since the competition is high in this stage.

·         Decline stage the pricing strategy in this stage will be discounting pricing strategy so as to increase customer pricing which will assist in freeing some space for the new products.

 


PHASE I:  PLANNING
PLACE STRATEGY
What type of marketing channel(s) do you recommend, and how would each channel member add value?

·         Indirect channel. Intermediaries add value by bridging major time gap, place gap and position gap that separate products from the final consumer.

Do you recommend product be sold primarily through wholesaling or retailing, and why?

·         I would recommend wholesaling since selling goods through wholesale becomes much easy and fast to expand into global market.

Depending on production level and distribution networks, how do you recommend product inventory be managed (including things like warehousing and transportation logistics)?

·         The best way to manage product inventory will be audit its inventory. Also the company should be consistence on how they receive their inventory. Furthermore, they can track sales and also track all product necessary information. Another recommendation would be to priorities the product performance.

End of MP Part 2b

PHASE I:  PLANNINGMP Report Part 2c  PROMOTION STRATEGY
Advertising:

·         The method of advertising budget that the company will use will be percentage of sales method. This is because the budget would be decided depending on the sales unit sold, it is also simple, straight forward and easy to implement.

·         The specific channel recommended for the company to use would be the Radio advertising and frequency of three. Since when the listeners hear an advertisement three times a day it builds recognition mostly without the listener getting tired of listening.

 

Sales Promotion:

·         Price deal this is a temporary reduction in price.

·         Buy one get one free strategy.

 

Personal Selling:

·         Satisfying customers need.

·         Offering immediate feedback to their customer’s complains.

 

Public Relations:

·          The company should exceed customer’s expectation.

·         They can also comminute with their customers to get their problems.

 

Experiential Marketing:

·         The company should focus on exceptional communication. The efficient communication with clients should be made a priority.

·         They share knowledge with the clients to build trust and confidence to clients.

 

Interactive Media Communications:

·         They would use company website at least on a daily basis so that customers can be well informed.

·         Another media to be used would be Facebook and Pinterest.

 

 

 

PHASE II:  IMPLEMENTATION

MARKETING ACTIVITES
1.      Primary Marketing Activity: interactive media communication

·         Infomercial: Facebook and Pinterest

Frequency: daily for the next one year.

·         Company’s website

Frequency: daily so that the customers would get all the necessary information.

2.      Secondary Marketing Activity: Advertising

·         Printing advertisement

GLBC magazine

30 pages’ ad, twice per year

·         Business summit exhibitions: View royal

Frequency: monthly

3.      Supporting Marketing Activity: public Relations

·         Conserving the environment

Planting trees to prevents erosions.

Type of sponsorship: Donation of trees

·         Seniors welfare

Medical camps: deal with hypertension and blood pressure

 

 

PHASE III:  CONTROL

EVALUATION (methods/tools to measure success of identified strategies)
1.      Evaluation methods/tools for Primary Marketing Activities:

·         The evaluation can be done by conducting an audit of the audience and the completion. It can be done to make sure the company realises what things encourage the customers to follow the mainstream. By evaluation the company will be able to know what prompt customer from following a certain post.

 

·         They can do it by prioritising the list of task. It is brainstorming of what the company is willing to achieve in social media.

2.      Evaluation methods/tools for Secondary Marketing Activities:

·         Integrated direct marketing in this evaluation the customers are left with a place to give their feedback on the website about the product.

 

·         By the use of analysis tools. It is used to determine the pages viewed by the customers and who bought goods online.

3.      Evaluation methods/tools for Supporting Marketing Activities:

·         Surveys

 

·         Media monitoring

Alternate options to modify marketing strategy:

The alternative options that can be used to modify marketing strategies are by advertising using the local listings, the company should improve its SEO, and also by the use of word of mouth.

 

IMPORTANT: Remember to cite all research sources using in-text citations, and provide a re

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