Positive Ways of Communication
Introduction
Communication is a crucial concept in the workplace. It helps to connect the employees and enables them to coordinate their activities effectively(Wisniewski, 2018). In the process, it is possible to learn more from his colleagues and improve his performance. Also, it provides the ability to solve various challenges experienced in the workplace.
Positive Ways of Communication
One positive way of communication in the workplace is by putting much focus on listening to the other person than talking much(Bonaccioet al., 2016). It aims to show the other party that one is interested in the conversation which they are having. Proper communication also entails keeping eye contact with the other person. Eye-contact is essential in helping one to grasp much of the ideas they present(Newnam& Goode, 2019). It is, therefore, possible to agree to terms of the specific issues which they are talking about. The strategy is, therefore, essential in creating a lasting impression in terms of the interest he has in the discussion.
Retaining kindness and offering compliments is also an excellent way of having better communication in the workplace(Bonaccioet al., 2016). It helps to boost the level of interpersonal relationships in which employees are likely to have in the workplace. Essentially, employees can develop a connection that is highly effective in improving the ability to meet the goals of the organization.
Negative Ways of Communication
One negative way of communicating in the workplace is by shouting at one another, especially in cases where there happens to be a conflict in ideas among the employees (Newnam& Goode, 2019). The approach is uncalled for as it only shows the other party that one does not hold much respect towards them.
It also prevents them from agreeing on the specific issue which they need to solve. It also creates chaos within the workplace and, therefore, reduces the ability of other employees to feel that the environment within is enabling them. The employees fail to concentrate much on their work with the need to attain better outcomes.
Another negative way to communicate in a workplace is by focusing on the person as opposed to what they have done when making a complaint regarding them(Newnam&Goode, 2019). Where such communication is advanced by senior personnel, it is likely to impact the morale of the junior negatively.
Conclusion
As established, it is necessary to provide an enabling environment for employees to thrive. The case can be attained by adopting proper communication. For instance, employees need to concentrate on offering complements to one another for work done. It helps to show that they appreciate each other and recognize the roles which they all do in the workplace.
References
Bonaccio, S., O’Reilly, J., O’Sullivan, S. L., &Chiocchio, F. (2016). Nonverbal behavior and communication in the workplace: A review and an agenda for research. Journal of Management, 42(5), 1044-1074.
Wisniewski, E. C. (2018). Novice engineers and project management communication in the workplace. Technical Communication, 65(2), 153-168.
Newnam, S., & Goode, N. (2019). Communication in the workplace: defining the conversations of supervisors. Journal of safety research, 70, 19-23.