Professionalism in the Workplace and Human Relations in Development VII
Question 1
Speaking in front of a crowd involves putting yourself out there trying to reason with an audience that sometimes may include difficult people. However, tactics such as listening, reflecting dignity and respect towards the other person, and staying calm can manage dicey situations. In my opinion, listening is the most successful of the three techniques because it is the nature of humans to desire to feel heard. When listening, one focuses on what the other person is saying; thus, progress can take place after a problematic person feels acknowledged.
Question 2
Layoffs are hard for organizations, but the degree to which the organization is harmed comes down to how the employers help the affected employees with the transition. As the middle manager of a company whose layoffs are to take place in six months, I will implement a networking program that will help the new employees find employment quickly. The program will include advice on how to network and technology solutions for networking. I will communicate the information with compassion. Compassionate communication empathizes with the difficulty of such news.
Response on John’s Post
When situations become emotionally charged, it is easy for one to get caught up in the heat of the case. Instead of becoming angry and defensive, one must remain calm to avoid saying something that could lead one to regret later. One can stay calm by taking deep breathes given that deep breaths slow the tide of adrenaline, causing arousal in the body.
Response on Brooke’s Post
Finances are often tight when layoff happens, thus an outplacement program might not be a possibility. However, support options such as resume writing, mock interviews, and career coaching can serve as great tools for support. These support options ease former employees’ feelings about displacement and help them succeed in finding new jobs. The information can be communicated in a manner that enables employees to realize that the program is meant t benefit them. Otherwise, they may not take advantage of the services.