The healthcare environment
The healthcare environment is steadily changing within local, statewide, and national policy levels. These changes have resulted in some organizations growing while others are not growing. The changes are a kind of disruption, which is common in the health system, which also affects the payers’ levels (Hillestad & Berkowitz, 2018). Those organization which is experiencing growth are using different tactical opportunities than those organizations which are declining. It is an aspect that tries to define how health care organizations are developing practices of viewing referrals as individual transactions. If a health care organization has better facilities, it will automatically receive many referrals.
In most cases, the facilities in the healthcare organization are measured in terms of infrastructure. It is necessary to have good infrastructure, which is neat and spacious. It is a way of building an excellent reputation for health care organization which will automatically increase referrals. However, apart from the best facilities, it is also advisable to have experienced and highly competent staff. The kind of services or treatment offered in a health care organization mostly depends on the experience of crews (Hillestad & Berkowitz, 2018). A healthcare organization must develop the habit of having qualified and highly competent staff. The experienced teams are an integral part when it comes in shaping the reputation of health care organizations.
Over some past years, it has been noted that referrals were purely based on primary care physician practices. However, the perspective has changed, and an organization has to show that it is capable and qualified for referrals. Therefore, it is upon those organizations with low references to ensure that they have put into place the right strategies for improving their services. They will need to upgrade their infrastructure and also maintain a highly experience and competent workforce.