To get something from nothing
“To get something from nothing” is a notion that cannot be sustained by any company that aims to succeed in its goals. The workings of a company depend primarily on every member delivering on his/her assigned duties. This means that no single employee in an organization lacks a designated responsibility. Instead, all members, including the administration, has a role to play in ensuring effective service delivery, failure to which the objectives of the company won’t be achieved.
To improve on the arbitration of issues presented by company employees, first of all, the company should encourage seamless, open communication between the employees and the administration. This will enable the administration to better understand and relate to the problems faced by their employees and how it affects their performance delivery. This will help to gauge better the suitability of the working conditions to ensure maximum performance delivery. It may have its adverse effects, however, in that it breeds familiarity with the administration, which, in turn, may encourage contempt, lowering performance standards, therefore, being counter-productive.
Another suitable measure would be to set up an arbitration committee, with the specific duty of handling grievances presented by the employees (Law, 2018). This would work to reduce bias in the solutions given to solve the issues at hand, as those decided upon are seen to be based on more of a collective-analysis by the team, rather than a single individual making decisions affecting many employees. This would introduce an element of fairness in the decision-making processes of the company, which would, in turn, increase the feeling of job security for the employees, improving performance. The move could, however, create rifts between those in the committee, due to the difference in their views, if not handled properly. Hence, an atmosphere of professionalism and not competition should be maintained in such a committee for its success (Law, 2018).
References
Law, A. (2018, May 15). Arbitration 101 – different types of arbitration. Retrieved March 8, 2020, from Deacons: https://www.deacons.com/news-and-insights/publications/arbitration-101-%E2%80%93-different-types-of-arbitration.html