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What is a Workaround?

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What is a Workaround?

A workaround is a behavior which circumvents and fixes a workflow block or an event temporarily. Workarounds are applied by health practitioners to solve problems and bypass emerging workflow blocks such as safety mechanisms and system or organizational issues, save time, or compensate inadequate technology (Tucker et al., 2020).

An example of a Workaround Someone Else Used

A nurse once used an app for transferring files to his device and exchanging his patient’s unencrypted records. The app made it possible for the nurse to share, access, as well as store patient information outside the health facility’s Information network.

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Why the Risk-Taking Behavior was Chosen over Behavior that Conforms to a Safety Culture

The nurse used the workaround because the hospital’s information technology infrastructure made it hard for him to effectively perform his job. The hospital’s IT department had several login layers making it cumbersome to log into the system.

The Risk of Using the Workaround

The app posed the risk of confidentiality concerning the patient’s information, which can easily be breached because the personal device may not have appropriate encryption to prevent an information security breach.

The Benefits of using the Workaround

By bypassing the several security login layers in the hospital’s system, the nurse was able to access the patient’s information quickly and plan the best patient-centered care delivery. Therefore the workaround saved time in obtaining relevant information.

The Current Patient Safety Characteristics used by the Clinic

The clinic has several CCTV installed cameras at different points to ensure

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safety. Additionally, there are several duress alarms which can be used by staff members during emergencies. Most doors have control systems or electronic access to ensure that only allowed people can enter certain areas. Lastly, several security staffs are present to protect the facility, patients, and staff members.

 

Three Aspects of the Clinical Environment that should be changed concerning Patient Safety, including Confidentiality

The clinic lacks strong confidentiality policies which extend to all staff. Additionally, the clinic requires a much secure information storage system despite the login layers. Lastly, the clinic has not implemented best practices concerning IT security or safety policies (McGonigle and Mastrian, 2018).

Strategies for Change

The clinic can develop strong confidentiality policies to help protect patient information from breaches and unauthorized access. It can also come up with much secure information storage and implement best IT practice polices to control staff behavior concerning how they handle patient information.

 

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