Servitization
Craig G. (2017). Chief Executive, “Servitization” Is A Growing Manufacturing Model. pg. 1
According to Craig, servitization finally changes the manufacturer from product selling to capability offers. It’s a crucial change on the way to approach customers, billing them as well as maintaining the product the manufacturer sells. The article also claims that a servitization strategy that is successful requires an infrastructure tapping of predictive analytics, monitoring consumptions as well as remote communication.
Baines t., Lightfoot H., Kay J. (2018). The Servitization of Manufacturing. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/17410380910960984 pg. 1
This article claims that servitization is the process of innovating a company’s capabilities as well as the processes to aid in the shift from goods selling to integrated products and services that deliver value when used. It further states that servitization tends to emphasize the ability to maintain revenue sources and improve profits.
Neely, A. (2017). Cambridge Service Alliance, Distributed Information and Automation Laboratory, Research Capability Development Programme. Global Journal of Enterprise Information System, doi: Don't use plagiarised sources.Get your custom essay just from $11/page
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Minute], W. (2018). What is Servitization and Why Should Manufacturers Care?. Retrieved from https://www.msidata.com/what-is-servitization pg. 1
The article strongly suggests that servitization is a transformation journey embarked on by trailblazing manufacturing industries that develop the abilities they require for the provision of services as well as solutions supplementing the old products. To aid this transformation, the manufacturers need changes internally and also recognize the product as a platform for service delivery. Also, they need to build solutions that produce the outcomes expected by customers.
Maheepala, S., Warnakulasooriya, B., & Yatiwella, W. (2015). Servitization in Manufacturing Firms: A Systematic Literature Review. SSRN Electronic Journal. doi: 10.2139/ssrn.2699899 pg. 2
The authors argue that servitization is the complete re-invention of the manufacturing firm model. In this situation, rather than focusing only on selling products, manufacturers are developing strategies to equate the increased needs of the customers. The author also outlines the need for manufacturers to care about servitization as it brings about stronger customer retaining rates, a greater financial stability of the firm among others.
Servitization. (2018). Retrieved from https://www.dllgroup.com/en/solutions/servitization pg. 1
This article provides enough evidence that servitization is a process of creating revenue sources for manufacturing firms from services. It also categorizes the levels of services that can be offered to base services which involve goods as well as spare parts, intermediate services that entail product repair, overhauling, maintenance and training. Finally, advanced services in which customer agreements and outcome contracts are dealt with.
Servitization A Model for Growth. (2018). Retrieved from https://www.iedp.com/articles/servitization-a-model-for-growth. Pg. 1
In servitization, manufacturers not only sell equipment outright but also offer the alternative as well as the complex usage-based alternative. In this case, the end user gets the required service aided with the equipment operating efficiently with fewer obligations and costs brought about by outright ownership.
Nadine D., Sophine P. (2014) The Impact of Servitization on Corporate Culture. Retrieved from https://www.sciencedirect.com/science/article/pii/S2212827114001322. Pg. 1
Nadine D., Sophine P. (2014) The Impact of Servitization on Corporate Culture. Retrieved from https://www.sciencedirect.com/science/article/pii/S2212827114001322. Pg. 1
This article considers servitization as a fact about manufacturers tending to offer extra services to supplement the products they produce for businesses growth. According to the author, servitization is adopted as a model of a win-win situation characterized by sustainability.This article is aimed at analyzing how the corporate culture evolves which is required for servitization through changes in intellectual behaviors as well as practical habits. It aids in gaining an understanding of the process of change from a product based on a service-based culture in the contexts of SMEs.
The importance of servitization in manufacturing – The Manufacturer. (2018). Retrieved from https://www.themanufacturer.com/articles/the-importance-of-servitization-in-manufacturing/. Pg. 2
The author views servitization as a means of expanding the abilities of a manufacturing firm in improving the experience of the customer. It aids in the reclamation of control of all services surrounding the produced products and offering them directly to consumers.
Oscar F., Ali Z., Tim B. (2015) Servitization and Competitive Advantage: The importance of Organizational Structure and Value Chain Position. Pg 1
The authors claims that servitization tends to represents a business-model change and transformation from goods selling to integrated goods and services. The article asserts that consumer satisfaction is important in attaining competitive advantage and higher performance with services.