Project Charter
Project name:
JAX Shipping HUB 15
Problem statement:
Time management in JAX Shipping HUB 15 is terrible. Product unloading takes 60 minutes, which is not good; product sorting takes 45 minutes, loading products to another truck that delivers o customers takes 120 minutes, which is not acceptable. The whole process takes 4days, which is a big delay.
GOAL STATEMENT:
Caring out the unloading, inspecting, sorting, allowing for delivery in one day.
PROJECT SCOPE:
In-scope: delays during an inspection, products getting lost or misplaced, product damages, lack of enough employees. Don't use plagiarised sources.Get your custom essay just from $11/page
Out-of-scope:
CTQs OF PROCESSES WITHIN PROJECT SCOPE:
Conduct inspection of products to ensure products are accounted for.
Increase efficiency in level 3 and 4, which is unloading and sorting, reducing delay and damages of products.
Increase the number of employees to avoid delays of processes.
KEY METRIC
reduce the Lead Time to less than one day incrementing the activity ratio from 4.37% to 17.50%. Increase % C&A in unloading level to increase in total C&A. Improving sort process (4) to reduce the hard-line filled process.
EXPECTED BENEFITS:
OPERATIONAL:
Reduce the time used from receiving the order to delivering products to customers.
Increasing accountability of every product.
Reducing product wastage, damages, and losses.
Increasing overall process performance.
Financial:
Saving the cost of damaged goods.
Increase the number of products delivered in a day, therefore increasing the number of orders taken in a day; more products sold, more profits made.
Milestones
These are the project milestone while using the DMAIC (Define-Measure-Analyze-Improve-Control) method.
| Action | step | Due date |
| Presentation of the project charter | Explaining project scope and problem identified | January 5th, 2020 |
| Value stream mapping Discussing current state | Hold weakly meetings on Monday morning for one and a half hours to analyze the current processes. | 27th January |
| Five whys | Hold weekly meetings on Monday morning for one and a half hours to analyze the problem at hand. | 3rd February |
| Smart objectives/VSM/planning | Hold weekly meetings to create and implement a plan that would improve the current state | 24th February |
| Mistake proofing and testing | Hold weekly meetings to discuss the mistakes discovered during testing and seek solutions | 9th March |
| Six sigma | Hold weekly meetings to verify the success of the six sigma | 16th march |
| Key performance indicators/ validate /Project closure | Hold weekly meetings to discuss the performance of the new processes, validate and close the project | 6th April |
PROJECT CHAMPION:
C.E.O, operations manager.
Project leader:
Operations manager.
PROJECT TEAM MEMBERS:
Receiving team, loading and unloading team, sorting team, and inspecting teams.
AD-HOC MEMBERS:
Quality inspectors, transport team, engineers (for repairing machines), the HR.
APPROVED BY & DATE:
CEO, Operations Manager, HR.