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DQ7 Health Care

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DQ7 Health Care

Q1. Factors that contribute to quality health care outcome in a community

Motivation and satisfaction of the health care providers affect quality. Having low pay, no job security, and not being recognized can lead to low motivation for a health worker (Mosadeghrad, 2014). This will cause the worker to provide poor services. The opposite is true.

Facilities and resources available affect quality. In a health care setting where some medical facilities are missing, the quality of health care provided is inadequate. Also, health care workers who work with low-quality facilities have decreased productivity. Stress can result from a perennial shortage of resources in the hospital, affecting their quality of work (Mosadeghrad, 2014).

A QCI model can be structured to fit into specific health care to improve quality. For instance, if some of the problems the health care has are low motivation and stress, a QCI can be modeled to increase workforce capabilities and motivation through resourcing and cost-effectiveness (McCalman et al., 2018). QCI will always be shaped according to the center where it is supposed to work.

Q2. Relationship between micro and macro-systems and quality of health care

Having a knowledge of the structure of micro and macro systems and their structure in a health care center is essential to improve the quality of health care. A system where the patients are most important, for instance, places more value and money on the microsystems in the health care center, providing quality services (Likosky, 2014). Also, any gaps between the two systems affect the quality provided..

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Microsystems in health care include the professional working in the center such as doctors, nurses, and clinicians in a department or unit. Macrosystems include the top leadership in a health center who make decisions and influence the direction of the health center.

Q3. Health care workers as models for health in the community

Even with a decreasing relevance on observing personal health in America, a health care worker needs to maintain health standards. One reason to do this is perception. A health care worker who is in good health and shape is seen as more professional than another who is overweight, for example (Profis, Simon-Tuval, 2016). Such perceptions make health workers more observant of their health than other professions.

 

References

Likosky, D.S. (2014). Clinical Microsystems: A Critical Framework for Crossing the Quality Chasm. Journal of Extra Corporate Technology, 46(1), 33-37. NCBI website: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4557508/

McCalman, J. et al. (2018). Continuous Quality Improvement and Comprehensive Primary Health Care: A Systems Framework to Improve Service Quality and Health Outcomes. Frontiers in Public Health, 6, 76. https://dx.doi.org/10.3389%2Ffpubh.2018.00076

Mosadeghrad, A.M. (2014). Factors influencing healthcare service quality. International Journal of Health Policy Management, 3(2), 77-89. https://dx.doi.org/10.15171%2Fijhpm.2014.65

Profis, M. & Simon-Tuval, T. (2016). The influence of healthcare workers’ occupation on Health-Promoting Lifestyle Profile. Indian Health, 54(5), 439-447. https://dx.doi.org/10.2486%2Findhealth.2015-0187

 

 

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