Business: Business Ethics and Corporate Social Responsibility
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At Boeing, it is our responsibility to put the safety of our customers first, and the 737 incidence involving Ethiopian Airlines and Lion Air tragedies is something we strive to avoid at all costs. To avoid such incidences in the future, Boeing continues to collaborate with all regulators conditions they have laid down for satisfying the 737 Max software and training updates and for safety returning of the aircraft to service. We have consulted our engineers as well as the Federal Aviation Administration (FAA), and we are making changes to 737 software. Besides, we have taken responsibility for all the two tragedies to involve Boeing 737 and spend over $100 million to compensate families for their loved ones. We continue to extend our deepest condolences to these families and their loved ones on board the Ethiopian Airline Flight and Lion Air 610.
To resolve the grounding decision of Boeing Max 737, as a CEO, first, I will urge for Federal Aviation Administration pilots to be involved in in the new improvised 737 test Max flights over a couple of days. The test flights will be outfitted with sensors and other monitoring equipment and that the FAA officials be joined by our top test pilots (Johnston & Harris, 2019). If this goes well, the FAA will conclude what Max flew as expected, and it will be recertified. The second thing is addressing the outstanding issues with the indicator light. There is a need to discuss whether we have to separate wire bundles that could result in rare circumstances, which may lead to a short circuit and eventually cause a short circuit and, in turn, a catastrophic failure (Ngwenya & Osano, 2019). Lastly, I will urge the need to train pilots, dozens of flight crews, and test their response to emergencies on the flight simulator.
I will use divergent models in justifying the course of action and company stand while trying to resolve the grounding solutions for Boeing 737 Max. First, I will use the agent-centered model where the ethical activities will have consisted of the regulations from the Federal Aviation Administration. Secondly, we will employ the common good approach in working with airlines and our partners to train pilots and flight crews concerning the new improvised max software manual and how to respond to emergencies in the future. Lastly, We will embrace the duty-based approach in making our decisions on software and plain development owing to the fact we have the responsibility to keep our customers safe when they are in our planes.
Boeing 737 plan could be back in the air soon, and therefore I will make the three crucial recommendations. First, the outstanding issues in the program must be addressed. We need to address the necessity to separate wire bundles and, in some circumstances, can cause short circuits and possibly lead to a catastrophic failure. The company will make analysis over the issues and turn it over to Federal Aviation administration and allow the regulator to make its decision. Secondly, Boeing should enable pilots from the Federal Aviation Administration to take 737 Max flights on the sky over a couple of days. The test flights should be fitted with sensors and other monitoring equipment, and the FAA pilots should be enjoined top Boeing test pilots. Lastly, after recertification, the company should convene international regulators for several days to address the final training requirements for 737 Max. In turn, the regulators will offer training to dozens of flight crews from all airlines around the globe and test their response on emergencies in flight stimulators.
References
Johnston, P., & Harris, R. (2019). The Boeing 737 MAX saga: lessons for software organizations. Software Quality Professional, 21(3), 4-12.
Ngwenya, B. A., & Osano, B. (2019). Stability analysis of a Boeing 737-800. arXiv preprint arXiv:1912.03099.