ways to ensure that customers do not purchase products or services forcefully A business firm cannot force its customers to buy its products or services as it is against consumer law. The firm must take the consent of the customers before supplying the products to them. A firm must ensure some strategies to attract customers. However, strategies are often chosen as the plan through which a business can realize what they must not do. After globalization, business firms are more concerned about making strategies to obtain competitive advantages in the market. The present study will discuss ways to ensure that customers do not purchase products or services forcefully; instead, they are buying by being attracted to the products. Product quality: A firm must ensure a good quality of products and services. It will help to build a positive relationship with the customers. As a result, existing customers influence new customers to buy those products or services. Offerings: The management system of any firm must focus on innovative designs to attract consumers. They can offer attractive deals and coupons to the…

Google services Google offers an array of services such as apps, platforms and products to enable people to interact worldwide. On the other hand, it gathers user information to improve and tailor its services to the needs of an individual customer. In this regard, Google data policy allows the establishment to collect the private information of users. The company captures all the user activity during a browsing session which is then linked to a Google account. Hence, Google monitors the actions of its customers through infringement of their privacy instead of safeguarding it. Thus, if Google accessed and controls data of users, it violates their right to privacy and confidentiality by making them vulnerable to third parties. The website’s data collection policy is not justifiable because it intrudes into people’s lives. The move makes users uncomfortable when using the service since they understand that their search data and browsing history is being exposed somewhere. The data policy makes clients engage in several commercial agreements with third parties without their knowledge. Although it may be the firm’s move to sustain itself…

Management in the healthcare industry Management is a critical component of effective service delivery in the healthcare industry. As such, those in charge must employ strategies that ensure productivity and optimal care. To do this, there is a need to adhere to specific frameworks and guidelines. This entry compares scientific and contingency management theories, recommending the contingency theory for healthcare organizations. Both are popular theories, widely employed when a need arises to arrive at leadership decisions in healthcare organizations. While Fredrick Taylor’s scientific theory centers on the improvement of workflow, labor productivity, and efficiency, Fred Fiedler’s theory of contingency links flexible managerial behavior to employee productivity. (Nancy & Borkowski, 2015). Taylor focuses on time management, improvement of the manager-worker relationship, cutting operational costs, labor security, and worker efficiency improvement. Fiedler, on the other hand, cites contingencies like technological changes, exterior interest groups, governmental regulations, changes in supply, demand, customer preferences, and employee union influences as most critical to managerial decision making. Whereas both theories are geared towards the optimization of results while giving allowance for modification and improvement, different approaches…

The project management triangle Despite the fact that there are many project constraints, the three main constraints of time, scope, and cost should not be barriers to the successful execution of a project and the effective decision-making process. The triangle focuses on the quality of the project, which is mainly referred to as the ambition level of the project (Wysocki, 2019). For this to be achieved, the three pillars so cost, time, and schedule should be considered. It is also essential to agree with the other members of the project on which are the most critical factors and where compromises can be made if the project does not go according to the plan. This is mainly because one pillar is always considered a priority, and the increase or decrease in the amount of focus on each pillar leads to a compromise that can create a balance in the project. For instance, if a customer is very strict with the project schedule, it can increase costs, increase the program team resources to speed up the project schedule to meet customer demand.…

Technology in the Hotel Management One of the projects that I worked on was during my internship, where we were to work in groups of five to come up with an advertisement for a new service that was being introduced in the company. The service being introduced was online payment and reservation of rooms. In the area, most of the local people were not quite familiar with such systems as such; awareness about the approach was to be created through advertisement. Our team was diverse; there were three female members of the team and two male ones. Three were of Caucasian descent, while one was of Asian and the other Africa decent. We held our first meeting on the same day we were assigned the task as we had one week to give feedback. In this meeting, we brainstormed advertising ideas and the major challenge experienced was communication because some of the team members interrupted others as they talked. Owing to this challenge, we elected a group leader who coordinated the meeting and was tasked with the responsibility of ensuring…

Hudson’s Bay Case Study I am the Chief Executive Officer at Hudson’s Bay retail Company (HBC).  And one of my core responsibilities to advise the board on the best way forward and formulate policies that guide the course of action of all the staff members. In summary, my role is to ensure all the decisions and strategies lead to high performance and long term sustainability. In the 1990s, HBC implemented the acquisition strategy by purchasing Woodward Stores in Western Canada and Kmart Canada later in 1998 (Whitehead & Campbell, 2018). Then in 1999, HBC opened Three-bed, Bath, and more outlets in the Greater Toronto area, a diversification strategy in the Canadian retail market (Whitehead & Campbell, 2018). From the 1990s to 2015, HBC has been performing competitively due to extensive commerce presence and acquisitions. However, HBC faced a massive drawback in 2017 when there was a $221 million loss in the first quarter (Whitehead & Campbell, 2018). And this occurred because HBC could not keep up with the high-quality shipping services that rival companies like Amazon were providing. HBC is…

Real-life situations Discussion 4   Real-life application Response Predictor Goal Explanation Classification Determine if a tumor is benign or malignant benign / malignant Size of the tumor, age of the tumor Prediction Involves classification of a tumor as benign or malignant based on its age and size. Determine if a loan application  qualifies or not Qualify/ not-qualify Credit worth, Amount requested Prediction It involves finding out if a loan application qualifies or not. Determine if launching a new product will be a success or failure success/failure The budget allocated for Marketing, product price and demand Prediction Interested in predicting if a product launch will be a success or a failure. Regression Determine the impact of the amount of rainfall on the amount of yield Yield amount Amount of rainfall Inference Involves finding a relationship between rainfall amount and yield. Determine the influence of number of sales and inflation rate on the product price Product price Sales and inflation rate Inference Involves finding a relationship between sales, inflation and product price Determine the impact of exam results from hours spent studying…

IG program An IG program cannot be considered as any other program and preferably is a process that requires effort and investment from executives. Hence, the complete utilization of financial and human resources is vital for success. Adding to that performance metrics forms a critical part of the program because it lets the organization know about its pitfalls. After setting a standard, the organization can measure up its performance. Metrics are set based on individual objectives of the company. However, some standard set of metrics are used by all types of organizations. It completely aligns with their corporate culture and vision. For instance, every organization aims to reduce data breaches, provide protection to sensitive information, and ensure customer privacy. Additionally, reducing the hacker’s intrusion also forms a vital component of metrics. Therefore, these metrics can enhance the performance of team members and reduce the complaint rate. Metrics should be clearly stated before starting the program. Metrics can be regarded as a vital component of an IG program because it sets the stage, and executive members feel responsible for their performance.…

Covid 19 pandemic As of now, the world at large is still grappling with Covid 19 that was declared a public health emergency on January 30th, 2020. The number one most pressing issue about Covid 19 is the misinformation of the crisis, or as the UN calls it, infodemic information. Infodemic information refers to an excessive amount of misinformation, disinformation, and rumors about the virus that is likely to cause trust and confusion in the general public. Further, infodemics hamper the possibility of finding a solution. Examples of misinformation include premises that the virus cannot survive in hot areas, high doses of chloroquine can treat the disease, and that garlic and ginger prevent one from contracting the virus. As dd states, healthcare should have information infrastructure and data collection plans that will ensure effective policy implementation. As the WHO, I can frame this issue as a healthcare context that Health bodies should liaise with media companies like Facebook, Google, Pinterest, Tencent, Twitter, TikTok, YouTube to filter our false information and report individuals connected with the same. Another problem stemming from…

The important people in an organization Investors are highly prioritized in any organization as they are the people who support the business when it is at its worst. Chiefly, they are concerned with profits and believe that high profits generate high dividend and hence motivate the investors to remain in the business. Also, they are also concerned with minimizing operational cost (Koca-Helvasi, 2017). Furthermore, companies place it, investors, first in the strategies they make as they bring their money to the table. Investors are the first to know about any new plans and decisions. Customers are considered as shareholders as they bring money for the organization. Walmart is supposed to please the customers by meeting their needs. Customers are attracted to low priced products or high-quality goods (Koca-Helvasi, 2017). Therefore, due to the current complaints, the organization is working to ensure the customers get the services they need. Employees are essential to the organization as they aid in decision making. Furthermore, employees have two main interests: job security and high wages. High wages are a conflicting interest as the company…