Sales Manual Part B
Me: Hello, I am Antony Mark from Microchip Technology Company, and I am here to tell you more about our products.
Prospect: ooh yes, I have heard about your company from my friend’s firm. There is a time I got a recommendation for your company.
Me: Pleasure to hear such positive feedback, I can assure you that we are the best business to a business company dealing with IC globally. We have qualified personnel who helps in the production of high-quality microcontrollers that can be of benefit to your company.
Prospect: How did you know about our company and that we will be interested in microcontrollers?
Me: I had a one-time search of startup firms in the automobile industry, then I got your firm as one of the fastest-growing firms. When I did an online search, I realized that most of your automobiles have microcontrollers installed. One of your client’s comments revealed that your company uses IC similar to the ones we produce.
Prospect: Yes, Mark, it is a pleasure meeting you, may I know more about the company you represent and your products. Don't use plagiarised sources.Get your custom essay just from $11/page
Me: I am a sales representative for Microchip Technology, which is located in the United States and headquartered in Chandler, Arizona, United States. Its address is 2355 West Chandler Blvd. It is one of the largest business to business firms in the automobile industry, supplying its electronic products mainly to Toyota Motors, Tesla, and BMW, among others.
Prospect: What specific products do Microchip Inc major in manufacturing?
Me: Microchip Technology Company is a publicly-listed corporation based in the United States. It deals in the manufacturing of built-in infotainment systems, microcontroller, mixed-signal, Serial EEPROM devices, Flash-IP integrated circuits, radiofrequency, among other things. Our primary customer is Toyota Motors, which takes a high percentage of our microcontrollers. We specialize in the supply of PIC microcontrollers and integrated circuits used in the production of automobiles.
Prospect: Tell me about the quality and quantity of microcontroller you produce
Me: Our Integrated Circuits are small tiny chips that are used as amplifiers, oscillators, time, computer memory, and microprocessor. It has the ability of millions of transistors, resistors, and capacitors. In automobiles, IC is used for amplification, timer, and oscillator. Microchip Technology IC has several advantages or benefits that automobile firms enjoy. Currently, firms prefer IC to discrete circuits due to their reliable performance. An apart from being cheap and affordable, IC performance is high because it has components that switch faster and use a little amount of power.
Prospect: How convenient are your ICs?
Me: Modern automobiles use IC due to their low energy and ability to hold many resistors that retains power. This enables such vehicles to support heavy music systems installed. Apart from various advantages, our products have long-lasting positive implications for our customers.
Prospect: Tell me about your prices
Me: The prices charged are affordable with reasonable payment methods. The prices for the IC are not fixed but negotiable. Takeuchi (2009) stated that depending on the quality and the size, the ICs range from $527 to $654. However, most MT supplier is given in wholesale price to the companies buying them. The payment methods available credit cards, debit cards, cheque, and cash.
Prospect: Do the company use electronic payment methods?
Me: In most cases, MT uses electronic payment methods, such as smart cards, stripe cards, and mobile payments. Kickul & Gundry (2002) revealed that for loyal customers such as Telsa, Toyota Motors, and BMW companies, Microchip Technology offers a prices discount to a tune of $2343 for goods worth $800000. Further, the company offers sales discount for an annual supply to a tune of ten inventories. Which products would you like to purchase?
Prospect: For now I am interested in built-in infotainment systems, microcontroller, mixed-signal, Serial EEPROM devices, Flash-IP integrated circuits and radiofrequency
Me: It is our pleasure to supplier them to you sir
Prospect: My clients value quality automobile systems, which are unique in the market, and I hope that your company will be able to provide the same. Our company has maintained high customer loyalty due to quality products. In case your company can supply the needed products, I would like your firm to ensure that your suppliers strictly follow the specifications outlined.
Me: I confirm that we are obliged to provide quality products within the specified time. Further, we have extra benefits for our customers. MT offers transport for its customers in terms of carriage outwards. For private shipments, the owner of the goods pays for the voyage fees. Microchip Technology uses a pro forma invoice, which is not a demand for payment. This is used mostly with trusted firms such as Toyota Motors. In your case, as a prospective customer, the firm uses an interim invoice to help breakdown the values of plentiful supply into multiple payments. Would you go ahead and place the order?
Prospect: Yes, I will place the order with specifications on quality, quantity, size, amount, and the timeline for supply.
Me: Microchip Technology company values customer relationships; therefore, how we relate to you in this sales is essential. This implies that we appreciate any feedback on any objection after we close the deals.
Prospect: I have nothing much to say right now until we will use your products.
Me: On behave of our company I will gladly appreciate your sincere feedback on the sales process and later on our products.
Prospect: Sure you do not need to worry, I will leave a comment after the entire process
Me: Thank you so much for your corporation right now and your intention to leave your sincere opinion
Prospect: I am sure your company deserves nothing less but appreciation based on quality products, as I have witnessed in Toyota Motors and BMW companies.
Me: We look forward to including your startup firm as one of the major consumers of our products as the giant companies.
Prospect: I will be happy to part of your giant customers.
Me: There is a lot to come for our loyal customers to show our corporation
Prospect: I look forward to receiving quality microcontrollers from Microchip Technology
Me: Thank sir, would you mind checking the list of the products and their cost
Prospect: Sure!
Me: Sign right here, please
Prospect: Thank you
Me: One more thing sir
Prospect: Yes, what is it?
Me: Would please leave a comment at the back page of the leaflet
Prospect: Sure and I did not get your company address or telephone number
Me: Ooh, sorry it is right at the top of the page you just signed, and I can also email you every detail.
Prospect: Thank and I hope to finalize the sales
Me: Thank you to sir for your time and interest in our products