‘Small changes can make a big difference’
Signage:
- signs should be clear [and] in bold typeface with good contrast between text and background
- there should be a contrast between the sign and the surface it is mounted on
- signs should be fixed to the doors they refer to – not on adjacent surfaces
- signs should be at eye level and well-lit
- the use of highly stylised or abstract images or icons as representations on signage should be avoided
- think about placing signs at key decision points for someone who is trying to navigate … [the] premises for the first time
- signs for toilets and exits are particularly important
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- … glass doors [should be] … clearly marked.
Lighting:
- entrances should be well-lit and make as much use of natural light as possible
- pools of bright light and deep shadows should be avoided.
Flooring
- … highly reflective and slippery floor surfaces [should be avoided].
- changes in floor finish should be flush.
Seating
- in larger premises a seating area especially in areas where people are waiting can be a big help
- people with dementia prefer seating that looks like seating – so for example a wooden bench rather than an abstract metal Z-shaped bench.
Navigation
- research shows that people with dementia use landmarks to navigate their way around, both inside and outside. The more attractive and interesting the landmark (which could be a painting, or a plant) the easier it is to use as a landmark (LGA, 2012, p.51).