Sunway Company should adopt lean operations
In addition, Sunway Company should adopt lean operations, a strategy that will improve quality practices. Lean operations emphasize the need to understand what customers want. As a result, customers’ perspectives will be used to enable the optimization of the entire production process. This will ensure Sunway Company delivers high-quality products that meet the customers’ specifications. The creation of a lean organization will enable Sunway Group to utilize JIT techniques and establish systems that will assist the workers in producing perfect parts. In addition, adoption of the lean systems will allow Sunway Group to develop employees and establish worker flexibility, which in turn will improve their performance facilitating the delivery of quality products.
Moreover, Sunway Group should adopt JIT quality techniques as a way of improving quality management in the company. This is because JIT enables the identification of quality problems within a short period and also decreases lead times. The JIT quality techniques include the empowerment of employees, provision of immediate feedback, and utilization of statistical process. The TPS