The Act that protects the employee
After reading the case study, I believe both Jean and Betty had a fault. First, Betty did not fill the Leave-of-absence, which she was required to fill before going on maternity leave. When Betty gave birth to the premature child, it was clear that she needed a maternity leave and she was in a position to fill the form though she did not do it. On the other hand, Jean did not act ethically. Before considering replacing Betty in her work duties, she should have notified her either through an official letter or a phone call that she did cause problems to Joanne after she was insulted by Betty. If she was informed Betty on the reasons for the decision, Betty could not have insulted Joanne.
The best solution to solve the issue is to have a comprehensive discussion with all parties involved. The conflicting people in this situation are Betty and Jean. Jean should be able to explain to Betty why she decided to take the action of replacing her until she understands. The only option that can make Betty retain Betty in full-time employment is if she agrees to get back as a full-time employee or to specify a short period in which she should be given maternity leave.
The administrator and the department manager will play a great in this situation. First, they must listen to arguments between the parties and why they decided to take the actions each took. For instance, Jean should explain why she chose to replace Betty. They should also listen to Betty’s reasons why she is unable to take a full-time job. Also, they should make sure they help Betty, Joanne, and Jean end their differences because it would impact the health center negatively.
According to the Family Medical Leave Act of the U.S, an employee is guaranteed 12 weeks of unpaid leave to cater for medical issues. The Act protects the employee against losing his or her job. In this situation, Betty is still protected by the Act, and thus her position should be retained, till she is unable to return to her work before or in the 12 weeks guaranteed.