the influence of internal communication on organizational happiness

the influence of internal communication on organizational happiness

Welch, M. (2018). Internal Communication. The International Encyclopedia of Strategic Communication, 1-20.

Welch provides a brief introduction to internal communication in business. In his article, Welch terms internal communication as a key player in ensuring business operations continue without interruption. The author further provides a brief history of domestic business and compares modern trends with traditional methods of communication. The journal is a summary of all topics discussed under Internal Communication. The information from this journal will help define the standard terms used in business communication. The journal contains valuable information and will serve as the primary reference material in the research.

Ferrão, A. F. L. S. (2018). Internal marketing: the influence of internal communication on organizational happiness (Doctoral dissertation).

Ferrao describes the success of business organizations about the adoption of the right communication strategies. In his journal, the benefits of proper communication structures help in reducing employee burn out and turnover. In his research, Ferrao has realized a strong relationship between different forms of business communication and improved employee efficacy and performance. The need for addressing employee complaints through the use of well-structured communication strategies have been associated with low employee turnover. The author holds a master’s degree in business administration and displays a wealthy knowledge of different communication models and their success towards the overall organizational performance. His journal will be used to compare how different communication models contribute to the success of any organization.

Jacobs, M. A., Yu, W., & Chavez, R. (2016). The effect of internal communication and employee satisfaction on supply chain integration. International Journal of Production Economics, 171, 60-70.

According to Jacobs and Chavez, internal communication contributes significantly to employee satisfaction. According to the authors, employee satisfaction depends on the way they feel treated in the workplace. One of these treatments involves how their communication between employees and managers is designed. According to Jacobs and Chavez, delayed employee feedbacks result in reduced employee satisfaction and efficacy, which in turn lowers their productivity. This journal will be useful in highlighting the effects of internal communication on employee satisfaction, effectiveness, and overall production.

Rădulescu, C. V., Dobrea, R. C., & Burlacu, S. (2018). The business management of distress situations. In Proceedings of the 12th International Management conference, “Management Perspectives in the Digital Era” (pp. 741-747).

Rădulescu and Burlacu explain the importance of constant communication between different levels of the organization and its effectiveness in focusing on organizational goals. The journal describes different roles of varying management levels in facilitating the flow of information between various departments. The authors further describe different avenues where information can be shared between various departments. Some of these avenues are board meetings, annual general meetings, and online platforms designed to share information within the organization. The authors possess postgraduate degrees in business administration.

Kielbasa, B., Werenowska, A., & Cwiertnia, K. (2019). Internal communication and its impact on management on the example of the territorial government unit. Economic Science for Rural Development, 2019, 84.

Kielbasa and Cwiertnia argue that the success of any business depends on the communication model in use. They describe communication as the central driving force in actualizing the organizational objectives. They argue that communication plays a crucial role in planning, motivating, and organizing corporate agenda. The authors explore different communication models. This journal will be used to elaborate on the critical communication models and their success. The duo possesses PhDs in life sciences and display good arguments and offer practical communication models.

Palmiano, D. A., Cruz, S., Ratay, C., & Sur, C. (2017). Teamwork atmosphere and employees’ organizational commitment. In 2017 CEBU International Conference on Studies in Arts, Social Sciences and Humanities (SASSH-17) 26-27 January 2017, Cebu.

Palmiano et al. describe the impact of internal communications on teamwork. The authors argue that internal communication strengthens the different levels of management in every business organization. This dramatically improves the employee’s commitment towards achieving organizational goals. Palmiano et al. argue that internal communication within a business organization provides an avenue for sharing ideas. Through sharing ideas, there is room for developing and implementing new business ideas, which would lead to the success of an organization. The journal will help discuss the positive impact of information sharing in organizations. The authors are professionals in business administration.

Supriyati, E., Iqbal, M., & Khotimah, T. (2018). Strategy Formulation to Develop I.T.- Entrepreneurship Innovation for College Students.

Supriya and Khotimah believe technology plays a vital role in internal communication. The authors describe different computer-based models that can be implemented in various organizations. According to Supriyati and Khotimah, technology speeds up the connection between different levels of management. By reducing this time, Supriyati and Khotimah believe the time that was previously used to hold boardrooms can be used for other purposes. I will use this journal to discuss the use of technology in business organizations. The authors are professionals in business information technology.

Pearson, R. (2017). Business ethics as communication ethics: Public relations practice and the idea of dialogue. Public relations theory (pp. 111-131). Rout ledge.

Pearson writes about ethical behavior in business communication. In his journal, Pearson reveals different ethical and unethical behavior in business communication. Further, Pearson believes dishonest communication may negatively affect employee morale, thus lowering their output. The journal will be used in analyzing the impact of ethical and unethical practices in internal business communication. Pearson holds a Ph.D. in business administration. The journal contains valuable resources for discussing the topic.

Varghese, A. K. (2017). Internal Communication: Practices and Implications. SCMS Journal of Indian Management, 14(3).

Varghese is a professor in business administration. In his journal, Varghese describes different communication practices used in various business organizations. He believes that business enterprises are bound to succeed if they utilize the best communications. The author argues that bad communication practices, such as lack of courtesy, result in negative implications at the workplace. The journal will be useful in enumerating and discussing various good as well as lousy communication practices in the business world.

Falkheimer, J., Heide, M., Nothhaft, H., von Platen, S., Simonsson, C., & Anderson, R. (2017). Is Strategic Communication too essential to be left to Communication Professionals? Managers’ and coworkers’ attitudes towards strategic communication and communication professionals. Public Relations Review, 43(1), 91-101.

Falkheimer et al. describe the importance of strategic communication. Further, the journal elaborates managers’ and coworkers’ attitudes towards a selected communication strategy. Four-by-four, as well as communicative organization strategies, have been explored. They argue that these models reflect upon the manager’s and the employees’ perceptions of communication. This journal will be useful in enlisting and discussing the effect of applying different communication strategies in business. The authors are professionals in business management and administration.

Belov, A. (2017). Method of Studying Interpersonal Feedback in Business Communication. Scientific Enquiry in the Contemporary World: Theoretical Basiсs and Innovative Approach, 81.

Belov describes different forms of feedback in business communication. He believes that in every interaction, feedback is expected and should be interpreted. Belov argues positive feedback is an indicator of a good communication model, while negative feedback may be as a result of poor communication channels. In addition to this, in communications where feedback is not received implies the recipients did not get the message. The journal will help discuss different forms of business communication feedbacks and their implications in business communication. Belov is a university lecturer teaching business administration.

Kingsley Westerman, C. Y., Reno, K. M., & Heuett, K. B. (2018). Delivering feedback: Supervisors’ source credibility and communication competence. International Journal of Business Communication, 55(4), 526-546.

Kingsley et al. discuss the role of supervisors in delivering feedback. The authors argue that supervisors play an essential role in maintaining communication between employees and business administration. According to Kingsley et al., the nature of the feedback supervisors given reflects the effectiveness of a communication model. According to the authors, supervisors should remain faithful in delivering communication feedback to both employees and management. Information from this journal will be valuable in discussing the roles of supervisors in giving feedback.

Malyuga, E. N., & Orlova, S. N. (2017). Linguistic pragmatics of intercultural professional and business communication. Springer.

According to Malyuga and Orlava, information can be exchanged in two different forms. The forms of communication are; monologic and polylogic. The authors argue that for effective communication, the involved parties must first learn to listen and understand the information before they give their feedback. They then make their feeling when their times come. In addition to this, different levels of communication are elaborated. This book will be of use when discussing different levels of internal communication in business. The authors are professionals in business management.

Lewandowski, M. (2016). Designing the business models for circular economy—towards the conceptual framework. Sustainability, 8(1), 43.

Lewandowski has clearly demonstrated various components of communication models that play an essential role in facilitating communication and feedback processing. The components include the use of notice boards, networked computers, and suggestion boxes. The functions of these components may differ from one organization to the other. According to Lewandowski, the right choice of communication strategies that suit the organization. These choices are designed depending on the size of the organization and the urgency of the communication. I will utilize this information to discuss several components of communication models. Lewandowski is a business advisor on the implementation of technology in organizations.

Katte, A. Y., & Joshi, M. A. D. (2019). Recent Trends in Business Communication. Recent Trends in English, Marathi and Hindi, 74.

Katte and Joshi believe adaptation of the latest communication platforms is essential in everyday business communication needs. The authors believe classical methods are too cumbersome and ineffective in conveying messages as well as providing timely feedback. Modern trends integrate several technologies that facilitate instant delivery of news and enable the receiver to give feedback through the same platform. The journal has explored the importance of using the latest technology in communication. This journal is essential in analyzing modern trends in internal communication. The authors are professionals in business administration.

Susan, A., & Novianti, W. (2019, November). Benefits of Technology for Business. In IOP Conference Series: Materials Science and Engineering (Vol. 662, No. 3, p. 032036). IOP Publishing.

Susan and Novianti believe that every organization should adopt the latest technology and devices in communication. In their journal, they have analyzed different techniques and equipment that are currently employed in modern companies for communication. The authors have discussed the strengths and shortcomings of these devices. Additionally, the authors describe the efficiency of different communication devices. This journal will be of use when analyzing different methods and their effectiveness in business communication. The authors are professionals in business telecommunications. Their journal provides a lot of information that will be utilized in building the topic.

Ledwaba, N. F., Pelser, G. P. J., & Fatoki, O. O. (2019). The use and benefits of e-technology business applications. International Conference on Public Administration and Development Alternative (IPADA).

Ledwaba et al. compare the use of e-technology with classical forms of communication. They argue that the introduction of the internet in business information has been advantageous in multiple ways. These include instant responses, messaging, and video conferencing. These technologies also leave a record of information shared through this network for verification. For instance, an email sent three years ago can be retrieved and used as evidence compared to a memo. This journal will be useful in analyzing the effectiveness of e-technology to traditional means of communication. The authors are professionals in business management.

Kim, S., Magnusen, M. J., & Andrew, D. P. (2016). Divided, we fall: Examining the relationship between horizontal communication and team commitment via team cohesion. International Journal of Sports Science & Coaching, 11(5), 625-636.

Kim et al. investigate the relationship between horizontal and vertical modes of communication in a business setting. The authors believe that both ways of communication contribute towards teamwork, thus improving productivity. In addition to this, the authors have described several advantages of the two. This journal will be useful when discussing modes of communication in my research. The journal contains shallow information that will only facilitate enlisting and providing brief introductions. The authors are qualified Business management holders on MBA and above.

Zaumane, I. (2018). The internal communication crisis and its impact on an organization’s performance. Journal of Business Management.

Zaumane is a business consultant with over ten years of experience. In his journal, he elaborates on the impact of the internal communication crisis and its impact on overall business operations. The penetration of the systems by intruders is the critical challenge facing organizations’ communication systems. The journal also features several case studies that involve leakage of personal messages to system intruders. This journal will help discuss the challenges facing communication in businesses.

Verheyden, M. (2017). Social media and the promise of excellence in internal communication. Journal of organizational ethnography.

According to Verheyden, social media platform plays a significant role in internal communications. He argues that information can be posted on social platforms where employees can see. According to the author, social media provides employees with an opportunity to pass their grievances, which are further discussed until a solution is found. Verheyden believes these platforms are secure. However, he warns that confidential information posted on these platforms may land in the wrong hands. The journal will be a reliable resource in addressing the use of social media in business communications.

Ruck, K. (2017). A Critical and Ethical Approach to Internal Communication. Exploring Internal Communication (pp. 105-114). Routledge.

According to Ruck, communications are bound by ethical issues that must be upheld all the time. He adds that an individual’s presentation determines the respondent’s reaction towards the message conveyed. He suggests that business communication should take into consideration the diversity of cultures within the business community. Communicators should use acceptable language that does not bring negative feelings or offense to the recipient. This journal will be used to address ethical issues in internal communications. Ruck is a professional in the field of business management.

Cohn, A. W., Faulkner, G. R., Kitchen, J. E., Proft, D. L., & Quain, C. W. (2019). U.S. Patent Application No. 16/356,742.

Cohn has discussed several issues that may result in communication failure in business. First of all, he believes infrastructural damage may significantly affect internal communication. He adds that vandalism is the leading cause of this form of damages, either arising from employees or intruders. In addition to this, Cohn believes communication equipment requires constant repairs and monitoring failure to which communication will not be sufficient. I will use this journal to discuss several factors that may hinder the connection between different levels in an organization. The authors are holders of master’s degrees in business-related fields.

Okpe, V. V., Funmilayo, I. E., & Timothy, N. (2018). Administrative Conflict: Causes, Forms, and Consequences. International Journal of Research, 5(17), 145-160.

Okpe et al. believe communication is a fundamental administrative tool for any organization. The authors argue that improper communication brings about confusion within the business. This disharmony is also experienced in hire levels of management, causing conflicts. An escalation of these conflicts often leads to delayed production. The authors believe that propagating wrong information can cause a lot of harm to the company. This journal will be important when discussing the impacts of a poor communication system in the business. The authors are professionals in business administration and possess invaluable knowledge on internal communication strategies. The journal contains vital information and is thus very useful in my research.

Adamu, A. A., Mohamad, B., & Rahman, N. A. A. (2016). Antecedents of internal crisis communication: a conceptual framework. The European Proceedings of Social & Behavioural Sciences EpSBS, eISSN, 2357-1330.

Adamu et al. argue that postmodern tradition has identified a new area of study referred to as crisis communication. Ideally, crisis communication is perceived as a sender oriented form of communication. The sender, in this case, is the manager who disseminates information to junior levels in case of a crisis. According to the authors, this form of communication is designed to address three issues. First, it broadens the understanding of the crises. In addition, this mode of communication is viewed as a sense oriented. Finally, the crisis communicated is perceived as a social construction at an uninterrupted view. This journal will be a useful resource in explaining the internal crisis as a new idea in internal business communication. The authors are professionals in business administration. The book provides adequate information that is essential in building the topic.