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What are the different types of business phone systems?

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What are the different types of business phone systems?

The business phone systems are advanced calling networks that are made for improving communication for both small and large companies. These phone systems have the ability to deal with the multiple needs of the businesses, right from call routing and customer service calls, to get the calls to the right individual. The abilities of the business phone systems far transcend that what you mind in the residential phones. Given below is an account of the different types of business phone systems. Read on to find out more.

Multiline phone system

These phone systems have multiple lines going through one system. It lets the operators answer every phone number individually and even send calls to voicemail. These phone systems are really basic, which makes them a great fit for small businesses. The simple two-line phone systems come with different telephone units, which lets multiple individuals stay on a call at one point in time. The four-line phone systems let the employees make and take calls at the same time. You can have a toll-free or local line number with both these phone systems.

VoIP phone system

VoIP stands for voice over IP, and these phone systems use broadband internet connections instead of conventional phone lines. It comes with multiple advantages over the conventional business phone system. It is easy to install, scalable, affordable, and comes with advanced features, like setting up virtual receptionists for handling and forwarding calls to the cell phones of the employees using mobile apps.

PBX phone system

PBX is the abbreviation for private branch exchange. It is basically a private phone network for your office. The phone lines of the business get used for routing the outgoing and incoming calls in Panasonic EPABX. It comes with many other features, such as conference calls, routing to extensions, and call holding, which are all the features that businesses need. Panasonic EPABX makes the call routing and switching centralized, and not like the multiline phone systems. This factor makes the PBX systems more cost-effective and scalable than conventional options.

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Cloud phone system

The cloud phone systems are all about taking your infrastructure off-site. It handles call routing and signals dispensation remotely for a monthly fee. You get to save time and money on growth and system upkeep. You can use both VoIP and PBX systems for hosting a cloud phone system. It is scalable because it lets your virtual office grow as needed.

You need to avail of the phone systems for your business from a reputable brand to make sure that it serves you well for a long time. Do your research on the matter before making the purchase.

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