Writing a clarification email
Clarification email is a well-documented email that summarizes areas that need clarifications. In this case, the area that needs explanations is website usability among the disabled population. This article will write about how to write a clarification email to the supervisor asking for more information before emailing Joyce Dunbar for more details regarding the website usability among the disabled.
First, appreciate the supervisor for the previous information about the website, then go ahead to ask for clarifications regarding the user-friendly issue with the website. Let the supervisor know about the question concerning site usability among the disabled population. It is essential to raise the website compatibility issue regarding specific accessibility laws and let the supervisor now that you plan on getting Joyce Dunbar, who is a disabled marketer, perspective about the matter.
Secondly, it is essential to detail your questions regarding the issue of clarification in a clear and precise manner. For instance, “I am afraid to let you know that the company’s website does not fully accommodate users with disabilities.” Also, ask the supervisor what to enquire from Joyce Dunbar because she is disabled and familiar with online marketing.
Thirdly, highlight the reasons for contacting Joyce. For example, it is crucial to contact Joyce because she is a marketing manager and has a lot of client contact, or she is disabled and experience difficulties with the company’s website accessibility. Further, indicate the perspective of the company. In this situation, the view of the company is that people with disabilities may experience difficulties while accessing the company’s website.
Lastly, use polite language when referencing the final step. For instance, one may say, “I am looking forward to receiving your feedback today. Many thanks for your assistance”.
References:
Craswell, G. (2004). Writing for Academic Success: A Postgraduate Guide Sage Study Skills (pp. 19-21). New York: SAGE.