Primary driving factors to consider when communicating using social media to customers in Mexico and China
One of the critical factors to consider when communicating business with customers in Mexico or China is language. It is essential to use language that is easy to understand and polite to the customers. For instance, people should not use slang language because it will confuse the recipients. Another factor to consider is the age of the customers. Communication differs depending on the age of the recipients. For instance, a business partner can use different language or communication styles for young people and adults. Lastly, it is essential to consider the unique culture considering that this is a business dealing that involves people of different cultures. It is necessary to find a style of communication that will be fit for Chinese or Mexicans to ensure the business is thriving.
Question 2
Business etiquette to consider social media
The way business is done today is different from the traditional way of going in the board rooms. Today, people can use social media to conduct business meetings from their homes or offices. The most important thing to do is to adhere to essential business etiquettes to ensure things are done professionally. One of the etiquette factors to consider is using polite language, such as saying, “thank you, kindly and please,” among others. For instance, sending a thank you email is professional and respectful in business. In addition to this, the partners need to watch their language. Verbal and written communication should be kept professional at all times. Use polite, soft, and non-offensive language when communicating with the business partners. Most importantly, every business partner should double-check before sending any message or business communication. Double-check for errors and grammar mistakes to ensure the connection is neat and presentable.
Question 3
How technology has changed business
The increased use of technology has revolutionized the way business is done between partners. One of the significant benefits that have come with the use of technology is effective communication. Social media such as Facebook and YouTube have allowed people to communicate swiftly from the comfort of their homes. That way, business partners can share ideas and discuss business solutions efficiently and conveniently. The use of social media has helped the business to reduce business costs. For instance, people who intend to do industry do not necessarily need to travel to discuss business ideas. The business meetings can be done from home or office, thanks to new technology.