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Report on Barclays plc

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Report on Barclays plc

Introduction

The study assignment discusses different sorts of business s objectives and policies to be implemented in case of the information technology system of Barclays plc. This is an investment banking corporation of the UK that is considered to be one of the largest corporations. Here in this topic of discussion, the corporate objectives, business overview, organizational structure, and the current business model of the organization are going to be discussed. Other than that, the SWOT, PESTEL, and PORTERS FIVE FORCES MODEL has also been addressed. There are specific business recommendations have also been stated by which the company can lead to an improvement in operation has also been discussed in this case with a suitable conclusion at the end.

Overview

Barclays plc operates as a bank holding company that engages in the business of providing retail banking, credit cards, corporate and investment decision making based on its wealth management system. The process complied with different retail banking operation techniques. Hence the wealth management had been effective in meeting the business based on compliance making surveys as a whole.

Discussion

Corporate objectives of Barclays plc

Barclays Plc works for leading, investing, and protecting the money of its customers all across the globe. The aim of the company is “Creating the opportunity to rise.” The company claims itself to be an opportunity maker for ordinary people. Thus they are working together to help their customers, colleagues, clients, and society to rise. They believe that creating opportunities for the people to raise their customers to grow, they feel that they become too. The corporate not only reward their people based on commercial success but also how they are leading the companies values and bringing life every day (Ngugi, 2017).

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Business overview of Barclays plc

The business overview is vast. Barclays always aimed to provide strong returns by establishing as a leading Universal bank. The bank has a profound history and roots in the UK. Barclays, with its massive scale of diversity, helped customers across the world in the broadest range with financial requirements. The business consists of customer banking and payment options worldwide. The company’s objective is to provide full service in global investment banks and strengthen the support of the supportive companies that provide technology, functional, and operational functions. After the aim of the introduction of Barclaycard, they became the market-leading payment business.  Moreover, the company also wants to strengthen as diversified and wholesale banks and thus anchored in two home markets, namely the UK and the US, for better global reach (Simeka and Were 2016).

Corporate structure

By the year 2016, the company announced that it would be operating through two main business divisions – the UK and international division. Moreover, they accelerated the delivery of the strategies; this change enabled them to fulfill the requirements of the UK regulation concerning ring-fencing.  The government of the UK required the larger banks of the UK to separate specific retail and products and services like a savings account, current account, and payment from the other complex wholesale and investment. This separation was supposed to be done by 2019 January. At present, both Barclays UK and international operates under the legal entity known as Barclays Bank PLC (Propheter, 2019).

The business model of Barclays plc

As mentioned, the company operates in two models – UK Barclays and Corporate and international Barclays. The UK segment of Barclays includes the UK personal, UK wealth business, small UK corporate, and the Barclaycards. Whereas Barclay’s plc includes top tie corporates, banking investment business, high profile, and growing Barclay’s business global, private banking, and overseas banking (Otieno, 2016).

 

SWOT analysis of Barclays plc

Strength

·         The Barclays PLC has had a successful track record of integrating complimentary business systems through the process of mergers and acquisitions. Hence the process had systematically integrated positive integer of Knowledge Company in the past few years to make more efficient its operations to imply dependable provide chain systems (Wen 2019).

·         The overall automation objectives can be useful in bringing sure consistency of quality of Barclays PLC products and have helped enable the company to scale up and scale down based on the overall demand condition in the market.

·         The company had initially invested in building a strong brand portfolio. Thus this process can be sufficient to be useful in the organizations by the way they are trying to expand the overall new product lines related to banking.

·         Barclays plc has a free steady cash flow that effectively provides resources in the hand of the company to expand into new products.

·         The Barclays plc company is moderately unbeaten at the finishing of the new projects and generates good returns on the capital expenditures by edifice new income streams.

·         The high skilled workforce has been competent in operating the specific training and motivation programmers. Hence income in guidance and growth of its employees, resulting in the overall workforce operations, is highly skilled but also aggravated to attain more in this regard.

·         Barclay’s plc Company had sufficient built specific useful business expertise in entering the new markets and making successful. The overall expansion has undoubtedly helped the organization to construct a particular effective new market entrance system as well as the economic cycle risk in markets it operates in.

·         The company has also inclined over the concept suppliers from the company to overcome any sort of supply bottlenecks (Rodríguez 2019).

Weakness

·         The primary services provided in Zimbabwe to the persons associated with Zanu PF have effectively generated arguments and raised specific questions about the ethical concerns related to Barclay’s moral positions as a whole. Hence the investor is interconnected concerned about ethics (Thomas 2019).

·         There are more large bonuses for the directors that have attacked unwanted attention from commentators. Moreover, it has been seen that the reluctance of the banks can take individual financial decisions to process the UK government, which is done because the process would end its autonomy about the overall business as a whole (Sowah 2019).

·         The plans can also be expanded in Asia that had been limited when Barclays was outbid for the company like ABN Amro in the year 2006, and the process would also create any sort of expansion plan to be adopted.

·         Moreover, the store does not diagram to pay a special dividend on its overall share until the second half of the process that has been done in the year 2009 and making them less attractive to the investors as a whole (Kyeremeh et al.2019).

 

Opportunity

·         Barclay’s company was keen to obtain some of the Lehman’s resources before the overall collapse. Hence after the total failure, the company had been effectively meeting specific better business deals with the liquidators, which are also allowed them to be highly effective in enabling them to be in the selective areas. Hence it can be said that the businesses need to be implied based on the acquired process.

·         Moreover, the bank’s strategy is to keep an opportunity to understand a full business portfolio of services worldwide. Hence the process helps understand a wide range of cross-selling opportunities.

·         Asia is still careful a chance for Barclays PLC company’s development techniques. Hence the overall business operations have been expertly set up for understanding the trends (Fute. and Lyimo 2019).

Threat

·         In the process of an economic slump is protracted, the achievement of the Lehman’s asset valuation is acquired of making certain loss-making aspects for the business as a whole. Therefore from the subprime markets in maintaining accounts to its investors as a whole.

 

·         Moreover, to contribute, an ample range of military provides opportunities. There are also certain threat factors with which the customer may prefer the suppliers who are presented in a particular specified approach (Thomas 2019).

 

PESTEL analysis of Barclays PLC

Political factors

The following overall factor can play a specific significant concept in developmental the major business factors that can effectively impact Barclays plc. Hence the long term productivity aspect has been adopted in the overall market as well. Since the company had been operating in the foreign money center banks, more than a dozen countries and try to expose itself in specific different ways as a whole. These are as follows-

  • Risks of the physical invasion process.
  • Political stability and other foreign market importance will be active as well in the international market based on the central bank sector in the country’s economy.

Economic factors

Barclays plc has been exposed to certain environmental factors such as price rises rate, reserves rate, notice rate factors will be useful in certain areas as a whole. The overall process will help find aggressive demand as well as belligerent speculation in an economy. Hence all these micro feeling factors such as struggle norms can also impact the overall growth rate in focusing the trajectory in this case (Thomas 2019).

  • Government intervention in the free market and other financial aspects
  • Exchange rates and stability of host country currencies.

Social factors

The changes in social culture and diversification in the way of implementation can try to profoundly impact the overall cultural base of the system in this procedure. Moreover, manners and attitudes can play a huge role in this context, as well. (Karim 2019).

  • Demographics and dexterity echelons of the populations.
  • Overall, class structure and hierarchy is also an aspect to be concerned with (Maity and Ganguly 2019).

Technological factor

The process is firstly disruptive based on the range of industries across the world. Hence the transport industry is considered to be in a good case in the banking sector. Since the last five years, the transformation industry is implemented fast, and then these are generally not giving an effective chance in the established management process to place the change.

  • Recent technological development is related to Barclays Plc competitors.
  • A technological impact on the product offering has also been implemented.

 

Environmental factors

There are different norms, and its ecological principles can also crash the profit-making of the group in those markets. For example- in the UK, Barclays plc has implied a liability clause factor is a case of understanding the mishaps or environmental factors.

  • Therefore weather, climate change factors can regulate environmental factors.
  • The laws have been expertly created based on environmental pollution.

Legal factors

In the number of countries, the legal framework and its institutional factors are not readily robust that is enough to understand it’s overall intellectual property based on the competitive edge.

  • The antitrust law in the foreign Money center banks industry and for the country.
  • The process of effectiveness has been implemented based on discrimination (Rodríguez, 2019).

Porters five force model

The threat of new entrant

  • The new innovative product and services will not be useful, or else it will not only bring sure new customers to the fold, but it can also give the old customer a reason to buy the products of Barclays plc.
  • The company tries to build economics of scale so that the lower products can fix its cost per unit (Kleit 2019).

Suppliers bargaining power

  • The company can do an efficient supply chain management with multiple suppliers.
  • By experiment, the product design using diverse material so that if prices increase, then raw materials can shift to another.

Bargaining power of suppliers

  • The company can try to construct up a large client pedestal. Hence the process can reduce the overall bargaining power of the buyers, and it will provide individuals more opportunities to change the whole verified process.
  • Hence these new products can reduce the defection of existing customers of Barclays plc to its competitors (Rahman 2019).

Threats of substitutes

  • The company can try to identify the importance of making the customer satisfied.
  • Barclays plc can increase the switching customer cost (Paris and Haque 2019).

Existing company rivalries

  • The company can try to build its sustainable differentiation process.
  • The building scale has been active in competitive, betterment technologies (Karim, 2019).

Recommendation to the knowledge management system for Barclays plc

  • The overall information is based on the data and knowledge since knowledge builds on the data and information as well as knowledge management includes all these significant elements. Hence the overall database or information is related to the global concern with its managing process as a whole (Irfiyanti and Manaf, 2019).
  • On the other hand, it can be said that his suggested applications of the knowledge management model made by Michael earl. Thus the overall knowledge system, network, knowledge workers as its learning organization in the global banking sectors in this regard. Moreover, in the Barclays plc banks, the IT infrastructure, database, and software applications have been developed by Barclays Plc Company. Hence it can be said that based on the information has been prepared based on the overall dependency process. Moreover, the promotion of cross-functional learning culture, cultivation of skills, and lacking have intended that the process is recommended to realize a competitive differentiator and its professional care competencies (Daoud 2019).
  • Apart from this aspect, it can also be said that the standard fields of knowledge management applications can try to deliver a risk management system, marketing management, customer relationship management is helpful based on the overall benefits of the stakeholders. Therefore from the major bank’s investment in the knowledge management system of the company is based on its overall decision-making process. Hence from the data warehouses and its data mining techniques as a whole. Moreover, it can also be said that from the first attempt to capture and its share information by the creation of its overall information generation. The overall process had promoted the transfer of knowledge and also to meet its core competencies in understanding a considerable valuable asset making.
  • Moreover, from the Barclays Plc Company, the overall recommendation is especially emphasized that customer relationship management can include the marketing and other perception components that can virtually meet the knowledge management concept as a whole. Hence, in that case, the overall track relationships are recommended to overcome through transactions focused on different areas as a whole (Wen 2019).

Performance management improvement of Barclays plc

  • The company can update the job metaphors that are vital to make the duties of the entire staff match the overall current managerial wants. Hence the whole work explanation will be sufficient to stipulate what is generally affected by the employees. Therefore this job description can clearly define the significant responsibilities as well as the goals to understand the clear distinctions based on the customers as a whole (Abdullah 2019).
  • The company can try to prepare a scale against which the overall techniques can be adequately evaluated in this regard. Hence all these processes can be trying to indicate the business performance of employees in this case. The below-average process, useful performance index, and its excellent performance or poor performance have been ranked in this case to put them more effort and its overall achievement to implement the effective results by the company (Lakshmi 2020).
  • The determination process is related to the methods to establish a new management process. Therefore to plan new ways, the overall management system can be defined in this case. Hence for Barclays plc thus, in order to chalk out the overall business impact of this procedure, the organization with both positively and negatively for its business supervisor’s can effectively imply the overall performance of the organization.
  • Barclays plc can also try to imply the overall performance management system that can try to come up with the guidelines that can be adequately assessed to provide much information based on its global company operations. Moreover, to measure the advancement of the business because of the prologue process regarding its presentation administration system. Hence it can be said that the measurement technique can be agreed out by the gritty methods to understand the effectiveness of its new administration system of Barclays plc.
  • Lastly, the overall rewards will try to determine the changed process based on the rewarding system from its performing system. This process is strived to understand what is best of society. Personnel will like rewards. Hence rewarding employees can try to enhance the effective accomplishment of its operation system (Sarker 2019).

Achieving its business objective

Identification of goals

The business process implemented by Barclays plc in working towards its mission and it’s growth techniques to attain the process. Hence all these revenues or other measurements will be sufficient to highlight the brand awareness of the company. Thus this new category is considered to be active until the bank tries to focus on its overall highly implemented goals.

 

 

 

 Making the goals visible

From the overall recommendations, it can be said that the high-level goals and objectives at the beginning of the year. Hence these are typically shared in a meeting or via social media channels.  Thus this process can try to implement the day to day business demands as a whole.

Management implementation challenges of Barclays plc

The three management implementation challenges that Barley organization may face while implementing the recommendations thus stated above are as follows-

Increasing competition and Consumer expectation– in recent times, it all about the customers, their requirements, hope, and experience, thus banking sectors such as Barclay faces pressure because they feel like they are not delivering the level of service to the customer’s desires.  Barclay organization also thinks that they need to improve and develop in the department of technological advances to keep their customers satisfied in this changing trend. The young consumer expects more simplified processes in the banking and finance departments of Barclay. Thus they feel the need to adapt more advance strategies and technologies to have a comparative share in the market. Barclay has been coming up with services where customers can have banking experiences from their home itself, starting from bill pay to deposition purchases that are done by their mobile phone apps. Hence other financial organizations have been fighting with Barclay to compete (Nzuki, 2016).

Companies that are based on technologies such as Fintech have been using software to provide financial services to their customers. Customers are getting attracted to their fast and secure methods of currency deposition or withdrawal and so on hence the traditional banking sectors facing loss and huge competition of these upcoming technologically advanced startup companies. That is why Barclay also feels the need to advance their technological software to another level to cope up with the pressure of the competition. If Barclay is not able to adjust quickly with the changing environment, then they may end up facing severe issues in their retail and banking business.  The problems would not only be limited in the technological department but also would affect the other aspects of business, such as operations, culture, people management, and so on (Nyanaro and Bett, 2018).

Cultural shift– From artificial intelligence that has capabilities to determine the health of the person concern to a thermostat that helps in adjusting the heat settings from internet-connected gadgets, technology has become our day to day life’s necessity, from there it integrated into our culture and from there to our banking system as well. In the fast-moving digital world, there are no more places for slow-moving manual processes and traditional methods. Barclay and other banking unions should think about technology-based solutions to cope up with these banking challenges. Therefore there is no denying to the fact that at recent times financial institutes and banking sectors are giving importance to the promotion of innovation culture, in which technology should possess maximum leverage of the existing processes for achieving maximum profit. Hence the culture shift that the whole world could see in the past few decades towards technology first attitude of the different industries including banking sectors (Yang et al.2019)

Regulatory pressure of not making enough money-though there are numerous headlines about banking profitability, but the real scenario is leading banking organizations like Barclay. This money, these banks, financial sectors, or retail banking organizations make still not enough for the return on investment or return on equity that the shareholders demand.  As the regulatory pressure keeps on increasing, banks such as Barclay are expected to spend a considerable part in the discretionary budget when being compliant and also spending money on building advance technological systems and processes to keep up with the rising demands of the customers. As these challenges keep on escalating with time hence leading companies of the UK like Barclay need to improve their operating system, and technologies continue to keep up with the fast pace of dynamic change of the banking industries of today (Adesara, 2016).

 

 

 

Conclusion
From the overall report analysis, it can be said that Barclays plc company’s corporate objectives, business overview, organizational structure, and the current business models have been created. Moreover, from the analysis of the SWOT analysis, porters’ five force model and PESTEL analysis have been implied based on its environmental factors. Furthermore, the recommendation strategies have been effective in implementing positive business results in this case. From these reporting techniques, critical management information has been useful in meeting its core objectives.

References

Abdullah, N., 2019. SWOT Analysis of NRB Commercial Bank Limited.

Adesara, D.N., 2016. Deliberative Study of Financial Management of Barclays Company. International Journal of Management, IT and Engineering6(9), pp.45-51.

Akter, M., 2019. SWOT Analysis of City Bank Ltd.

Arifin, R.Y., 2019. ANALISA PENYELAMATAN KREDIT BERMASALAH PADA BANK ABC DI INDONESIA (Doctoral dissertation, Universitas Gadjah Mada).

Daoud, S.S., 2019. Strategic Analysis of Commercial Banks Using SWOT Analysis-A Study of several Iraqi Banks for the Period 2010-2015. Tikrit Journal Of Administrative and Economic Sciences3(39), pp.295-318.

Foote, W., and Lyimo, B.J., 2019. Influence of digital marketing on the performance of the banking industry: a case of Barclays bank, Tanzania. Olva Academy–School of Researchers, Vol. 2, Issue 3. Olva Academy–School of Researchers2(3), p.2.

Irfiyanti, Z., and Manaf, A., 2019, October. Strategy to Provide the Feasible and Affordable Housing for Industrial Labor in Semarang by SWOT Analysis. In International Conference on Maritime and Archipelago (ICoMA 2018). Atlantis Press.

Karim, M., 2019. Investment Mechanism Of Shahjalal Islami Bank Limited.

Karim, R., 2019. Analysis of Prime Bank Limited and the banking industry in Bangladesh: An internship experience perspective.

Kleit, A.N., 2019. What is market manipulation? Lessons from Barclays and Powhatan. The Electricity Journal32(1), pp.1-5.

Kyeremeh, K., Prempeh, K.B., and Afful Forson, M., 2019. Effect of Information Communication and Technology (ICT) on the Performance of Financial Institutions (A Case Study of Barclays Bank, Sunyani Branch).

Laksham, K.B., 2019. Uncrewed aerial vehicle (drones) in public health: A SWOT analysis. Journal of family medicine and primary care8(2), p.342.

Lakshmi, G., 2020. Swot Analysis Of Top Five BSE’S Company. Our Heritage68(44), pp.502-512.

Maity, S., and Ganguly, D., 2019. Swot Analysis of India Post And India Post Payments Bank And Their Role in Financial Inclusion. The Management Accountant Journal54(1), pp.68-72.

Ngugi, J., 2017. Role of working conditions on organization citizenship behavior in the banking industry: A survey of Barclays Bank in North Rift Region. IOSR Journal of Business and Management19(6), pp.32-37.

Nyanaro, N.N., and Bett, S., 2018. Influence of strategic planning on performance of commercial banks in Kenya: Case of Barclays Bank of Kenya. International Academic Journal of Human Resource and Business Administration3(2), pp.235-255.

Nzuki, F.M., 2016. Strategic change management practices at Barclays bank of Kenya. Unpublished Master’s thesis.School of the Business University of Nairobi.

Otieno, J.J.A., 2016. Credit risk management practices on the loan portfolio of Barclays Bank of Kenya. Unpublished Masters Thesis, University of Nairobi.

Paris, M., and Haque, A., 2019. Analysis of Customer Satisfaction in Prime Bank Securities Limited.

Propheter, G., 2019. Do professional sport franchise owners overpromise and underdeliver the public? Lessons from Brooklyn’s Barclays Center. International Journal of Public Sector Management.

Rahman, A., 2019. Profitability analysis and premium banking performance of BRAC Bank Limited.

Rodríguez, J.M., 2019. Responsabilidad por inversión basada en folleto defectuoso: competencia judicial internacional. Sentencia del Tribunal de Justicia de 12 de septiembre de 2018, asunto C-304/17: Helga Löber v. Barclays Bank PLC. La Ley Unión Europea, (66), p.4.

Sarker, P., 2019. Retail Banking Activities of the City Bank Limited.

Simek, O. and Were, S., 2016. Influence of supplier development on procurement performance in the banking sector in Kenya: a case of Barclays bank. International Journal of Innovations, Business, and Management1(7), pp.20-36.

Sowah, D.N.A., 2019. An Evaluation of Liquidity Risk Management Among Banks: A Case Study of Barclays Bank Ghana And Standard Chartered Bank (Doctoral dissertation, University of Ghana).

Thomas, R., 2019. Biting the Hand: Using the relationship between ITV and Barclays to examine the political economy. Journalism Studies20(4), pp.585-607.

Wen, C.K., 2019. “DETERMINANTS OF CORPORATE GOVERNANCE IN FINANCIAL INSTITUTION” A STUDY ON THE BARCLAYS PLC IN UNITED KINGDOM.. pdf.

Yang, X., Zhang, Y., Sun, Q.X., Zhou, J.X. and Zhou, X.N., 2019. SWOT analysis of snail control measures applied in the national schistosomiasis control program in the People’s Republic of China. Infectious diseases of poverty8(1), p.13.

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix

Appendix 1:

Porters five force model

Appendix 2

PESTEL analysis

 

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