The best customer service work from home jobs
Introduction
Customer service is one of the most available jobs in the world today. The nature in which it’s conducted is rapidly changing from offices and customer service rooms and call the contact center to the comfort of your seat at home. You do not need to be overqualified to do such jobs.
So who can do such jobs? Students, interns, professionals, those with disabilities, and many more. All you need for such a job is a faster internet connection, laptop or a desktop, phone, and other few devices. , you also need to have excellent communication skills and handle customers patiently while establishing a good relationship with them.
Here are some of the top customer service jobs that you can do from home.
- Remote Call Centre Agent
Gone are the days when customer call agents had to report to call center for the job. Today this can be correctly handled from home.
Details
Your role as a remote call center agent will be handle communication services performed at the call center of the company. However, you do this from the comfort of your home. All you need is to have a headset to communicate to customers and respond appropriately to their questions. Don't use plagiarised sources.Get your custom essay just from $11/page
Your jobs will also entail offering customer’s guidelines of products and services usage.
Requirements
- You must pose the following skill:
- When waiting for customer responses
- Empathy
- Positive attitude towards customers
- Adaptability to customer needs and demands
- Good communication skills
- In-depth knowledge about company products and services
- Detail-oriented
- Remote Customer Service Rep
As a customer representative, you no longer have to move from door to door, meeting customers. Handle this from the comfort of your home.
Details of your job
Reach out to customers and offer the company new products, services, and news.
You have to reach a daily target of emails and calls to meet the company set goal.
You can handle your job from a remote location. It may be easier to meet your targets while working alone.
Requirements
- Pass a Level II background check
- Own a desktop or laptop with Windows 7 or higher
- Have high-speed internet access
- Own a landline phone
- Remote Live Chat Agent
Details
Just like call center agent or support reps, your role will be to live chat with customers.
You will provide customers with shopping details and guidelines and answering their questions
You must always be available to live chat with the customer. You should always be available to meet the needs of the customers whenever they call regardless of the location.
Requirements
- Faster call and internet connection
- Ability to work independently and at any time
- Customer focus and oriented
- Critical thinking and problem-solving skills
- Good shopping research skills
- Adapt to every customer regardless of their character and skills they possess
- Good knowledge about protocols
- Communication through multiple channels
- Remote Customer Support Engineer
Details
- Install Software: Assist clients and customers in the software installation process
- Solve Technical Issues: handle customer technical problems and respond to their queries and offer solutions
- Provide Customer Service
- Advise Customers on Software Management
- Work with Engineering Teams: help engineering teams to design and improve systems
Requirements
- Skills related to desktop and computer usage
- Good communication skills
- Strong analytical skills and ability
- Customer remote support
- Good technological skills
- Remote Customer Success Manager
Details of your job
- Formulate clear goals for customers and employees to achieve
- Assist customers set up navigating programs linked to company products and services
- Product promotion and upsell of services using the company brand
- Develop training courses and materials for customers to follow
- Review customer complaints and improve their view about the company
- Enhance customer success initiatives
Requirements
- Experience in customer service
- Ability to promote company brand and values
- Good communication skills
- Technical skills are also necessary to respond to customer technicalities
- Accountability and personal organization
- Ability to analyze and optimize existing processes
- Remote Implementation Specialist
Details of your job
Initiate Implementation: Act as the primary point for customer contact
Assess Client Needs: communicate with customers and picture their wants, needs, and preference
Customize the System: Customize the clients’ system after learning about their needs
Demonstrate and Train: Demonstrate system features to customers and convince them to subscribe to the system
Install the System: When customer agree to subscribe to the system, it’s your role to install for them the system
Requirements
- Customer service skills and experience
- Dynamic technical knowledge
- Ability to analyze a problem and help customers through system troubleshooting
- Interpersonal skills
- Multitasking skills
Salary: ranges from more of $48,620 per year
- Remote Virtual Assistant
Details of your job
Your leading roles and responsibilities will include
Scheduling meetings,
Managing client emails,
Assisting clients with any administrative tasks, they have challenges with
Locate and screen potential clients so that the company can focus on them
Product promotion and convincing customers why they should choose the company’s Virtual Assistant program
Job Requirements
- Excellent customer service skills.
- Superior interpersonal and organization skill
- Strong communication skills
- Excellent computer skills and knowledge
- Ability to multitask
Salary: minimum of $38,880 ($18.69/hour)
- Remote Telephone Research Interviewer
Details
Your job will include the following responsibilities
Making a call to customers
Asking the required questions of the contact
Recording your collected answers
Uploading answers to the company’s database.
Requirements
- Excellent customer service skills.
- Superior interpersonal and organization skill
- Strong communication skills
- Excellent computer skills and knowledge
- Ability to multitask
- Good survey skills
- Attention to details and facts
- Ability to establish a good relationship with the customer
Salary: minimum of $ 15 per hour
- Remote Travel Agent
Details
Your responsibilities will include
- Help customers plan personal trips,
- Coordinating customer travels
- Arrange customers travels
- Determine customers’ needs and preferences
- Find information about the destinations
- Calculate total travel costs
- Book reservations for travel, hotels, rental cars, events
- Make alternative booking arrangements
Requirements
- Communication skills.
- Customer-service skills.
- Detail-oriented.
- Organizational skills.
- Sales skills.
Salary: The median annual wage is $38,700 annually.